Quantum Break Pre-Order Bonus not received.

Discus and support Quantum Break Pre-Order Bonus not received. in XBoX Sales and Promo to solve the problem; I Pre-ordered this game on March 2nd, yet I haven't receive any code. I check my message center twice a day, hoping to receive the code. Please resolve... Discussion in 'XBoX Sales and Promo' started by AndyJiang483, Apr 16, 2016.

  1. AndyJiang483
    AndyJiang483 Guest

    Quantum Break Pre-Order Bonus not received.


    I Pre-ordered this game on March 2nd, yet I haven't receive any code. I check my message center twice a day, hoping to receive the code. Please resolve this issue ASAP.

    Thank You.

    :)
     
    AndyJiang483, Apr 16, 2016
    #1
  2. CryonicEFX
    CryonicEFX Guest
    Quantum Break pre-order bonuses have not been delivered

    I have not received any pre order bonuses or codes from my Quantum Break pre order as well.
     
    CryonicEFX, Apr 16, 2016
    #2
  3. Pulsar Thunder
    Pulsar Thunder Guest
    Still haven't received pre order bonus for quantum break.

    I pre ordered quantum break but I never received any of the pre order bonuses.
     
    Pulsar Thunder, Apr 16, 2016
    #3
  4. bowski477
    bowski477 Guest

    Quantum Break Pre-Order Bonus not received.

    Hey there, Support is investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Sorry for the frustrations. Official forum support will return on Monday.
     
    bowski477, Apr 17, 2016
    #4
  5. Misses Quinzel
    Misses Quinzel Guest
    Hey, Andy! I've sent you a Forums private message. You can check them
    here! Quantum Break Pre-Order Bonus not received. :D
     
    Misses Quinzel, Nov 3, 2018
    #5
  6. Jiggaapril Win User

    Quantum Break preorder

    I pre ordered quantum break and did not receive my Alan Wake American Nightmare bonus and and i waited 7-10 days. I pre ordered through microsoft store and it said you will receive bonus.
  7. JamieDeGrazio Win User

    Preordered Digital Quantum Break. Have not received Alan Wake

    More info: I purchased Quantum Break via Xbox on February 12. Quantum Break has installed. Alan Wake for Xbox 360 was given free as a pre-order bonus. I never received any code for it, and it has not been added to "My Games" list.
  8. DanteSparda504 Win User

    Alan Wake

    Alan Wake is just a bonus for buying Quantum Break. American Nightmare is the pre-order bonus. Either way, it's going to be backwards compatible sometime in the very near future.
  9. CryonicEFX Win User

    Quantum Break pre-order bonuses have not been delivered

    I have not received any pre order bonuses or codes from my Quantum Break pre order as well.
  10. Mister Beep Win User

    Buy Quantum Break digital on Release - but still no Win10 Game or Alan Wake

    Hey Sibdrasil!

    Just a heads up, we are looking into an issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Just wanted to clarify with you on the details of the promotion, since you mentioned you purchased Quantum Break on the release date, you will not be eligible for Quantum Break on Windows 10 as that was for users that pre-ordered before the release.

    Thank you for your patience.
Thema:

Quantum Break Pre-Order Bonus not received.

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