Quantum Break PC code not received

I don't have an Xbox1. When I saw that pre-ordering the Xbox1 version would also get a code for the Win10 version, I jumped at the chance and placed my order through the Win10 Xbox app on 29 March, confirmed on 30 March.

I was told that the code would be forthcoming in the week after 5 April. That came and went, and then I was told by Live support it would take 7-10 business days.

Fast forward to today. It is the 11th business day and I've been forwarded to this forum by Live support. I see many others with the same problem I have.

I DO NOT accept Microsoft's excuses. I demand that the code is provided to me today, or I will demand a full refund under the Consumer Rights Act 2015. Microsoft are in breach of the contract of sale under Section 16 of the Act.

16 Goods not conforming to contract if digital content does not conform

(1) Goods (whether or not they conform otherwise to a contract to supply goods) do not conform to it if—

(a)the goods are an item that includes digital content, and

(b)the digital content does not conform to the contract to supply that content (for which see section 42(1)).

(2) See section 19 for the effect of goods not conforming to the contract.

I exercise my Section 19, part 3(c) right to enforce terms about goods.

(3) If the goods do not conform to the contract because of a breach of any of the terms described in sections 9, 10, 11, 13 and 14, or if they do not conform to the contract under section 16, the consumer’s rights (and the provisions about them and when
they are available) are—

(a) the short-term right to reject (sections 20 and 22);

(b) the right to repair or replacement (section 23); and

(c) the right to a price reduction or the final right to reject (sections 20 and 24).

I also exercise my Right to Reject under Section 20 of the Consumer Rights Act 2015.

Put simply, I demand a full refund as Microsoft are in breach of the contract of sale.

:)

 

Quantum Break pre-order bonuses have not been delivered

Also have not received my Quantum Break pc code or my Alan wake codes.

 

Code for Quantum Break on Windows 10

I'm too did not received my Quantum Break code for PC.

 

Hey, Zenith! I've sent you a Forums private message. You can check them
here!