: Q800T and Xbox One X audio dropout when playing UHD or HD Blu-Ray

rept0n · May 29, 2020

: Q800T and Xbox One X audio dropout when playing UHD or HD Blu-Ray
Encountering an audio issue when using the Blu-Ray app on Xbox One X to play UHD or HD Blu-Rays.

Video is perfect, and audio starts, but randomly cuts out for a few seconds, then comes back for a random amount of time before cutting out again. This happens across the handful of 4K and HD titles I've tried. All other audio from the Xbox One X (games, Spotify,
Netflix) works fine without issue

Xbox One X is connected to the QE65Q800T via a brand new HDMI 2.1 cable in port 4

I've tried different cables, and different ports - the problem stays with this device

Taking the same HD Blu-Ray and playing on a Playstation 4 connected to the same Q800T works fine without issue (regardless of cable or port).

Had not had an issue with Xbox One X audio playback before switching to this TV (previously plugged into a soundbar with ARC to the TV for video). I'd ideally like to be able to go Xbox One X to Q800T (and either do away with the Soundbar, or upgrade to one
that supports eARC)

Any thoughts?

:)

XNG GAMING

hello,the xbox one x does not support the hdmi 2.1 I suggest you leave the 2.0 that was provided with the console,then on your tv player try to desactivate the smart mode and disable the mode hdmi eARC in a second time

Obsessive Power

I ended up doing that as I was a bit worried about the optical drive in my Xbox One x when it refused to play certain 4k Blue ray disks.

My old Xbox One X had issues with some UHD movies, so much so that I too bought a stand alone UHD Blue-ray player. Playback issues were (probably still are) common on the One X. I've never played a single Blu-ray, UHD Blu-ray or DVD in my Series X.

There really isn't any need to test all of the discs. Test a few. If the discs are in good clean order they would have played on another BD player.

Prince-Nicks

Im playing from the 4k uhd player in the xbox one x

The blu ray player is up to date yeah

Obsessive Power

Its a dvd

Nope, not quite right.

Original Xbox - DVD

Xbox 360 - DVD (or more specifically, DVD-9).

Xbox One - Blu-ray

Xbox One S and X - UHD Blu-ray drive, but games still on standard Blu-ray.

Scarlet will have a UHD BD drive so that can still play all formats of movie discs. Likely that games will be on 100GB discs.

gds1972

Hi

Yes it can play UHD Blu Ray discs please see this link below.

www.xbox.com/.../xbox-one-s

4K Ultra HD Blu-ray™ and Streaming
With four times the resolution of standard HD, 4K Ultra HD delivers the clearest, most realistic video possible. Stream 4k content on Netflix and Amazon Video and watch Ultra HD Blu-ray movies in stunning
visual fidelity with High Dynamic Range.

: Q800T and Xbox One X audio dropout when playing UHD or HD Blu-Ray