: Q800T and Xbox One X audio dropout when playing UHD or HD Blu-Ray

Discus and support : Q800T and Xbox One X audio dropout when playing UHD or HD Blu-Ray in XBoX TV Hardware to solve the problem; : Q800T and Xbox One X audio dropout when playing UHD or HD Blu-Ray Encountering an audio issue when using the Blu-Ray app on Xbox One X to play UHD or... Discussion in 'XBoX TV Hardware' started by rept0n, May 29, 2020.

  1. rept0n
    rept0n Guest

    : Q800T and Xbox One X audio dropout when playing UHD or HD Blu-Ray


    : Q800T and Xbox One X audio dropout when playing UHD or HD Blu-Ray
    Encountering an audio issue when using the Blu-Ray app on Xbox One X to play UHD or HD Blu-Rays.

    Video is perfect, and audio starts, but randomly cuts out for a few seconds, then comes back for a random amount of time before cutting out again. This happens across the handful of 4K and HD titles I've tried. All other audio from the Xbox One X (games, Spotify,
    Netflix) works fine without issue

    • Xbox One X is connected to the QE65Q800T via a brand new HDMI 2.1 cable in port 4
    • I've tried different cables, and different ports - the problem stays with this device
    • Taking the same HD Blu-Ray and playing on a Playstation 4 connected to the same Q800T works fine without issue (regardless of cable or port).

    Had not had an issue with Xbox One X audio playback before switching to this TV (previously plugged into a soundbar with ARC to the TV for video). I'd ideally like to be able to go Xbox One X to Q800T (and either do away with the Soundbar, or upgrade to one
    that supports eARC)

    Any thoughts?

    :)
     
    rept0n, May 29, 2020
    #1
  2. XNG GAMING Win User

    : Q800T and Xbox One X audio dropout when playing UHD or HD Blu-Ray

    hello,the xbox one x does not support the hdmi 2.1 I suggest you leave the 2.0 that was provided with the console,then on your tv player try to desactivate the smart mode and disable the mode hdmi eARC in a second time
  3. Obsessive Power Win User

    Series X question

    I ended up doing that as I was a bit worried about the optical drive in my Xbox One x when it refused to play certain 4k Blue ray disks.
    My old Xbox One X had issues with some UHD movies, so much so that I too bought a stand alone UHD Blue-ray player. Playback issues were (probably still are) common on the One X. I've never played a single Blu-ray, UHD Blu-ray or DVD in my Series X.

    There really isn't any need to test all of the discs. Test a few. If the discs are in good clean order they would have played on another BD player.
  4. Prince-Nicks Win User

    Xbox One X 4k player Issues on TCL 55P6US

    Im playing from the 4k uhd player in the xbox one x

    The blu ray player is up to date yeah
  5. Obsessive Power Win User

    Xbox cdrom or whatever people call it

    Its a dvd
    Nope, not quite right.

    Original Xbox - DVD

    Xbox 360 - DVD (or more specifically, DVD-9).

    Xbox One - Blu-ray

    Xbox One S and X - UHD Blu-ray drive, but games still on standard Blu-ray.

    Scarlet will have a UHD BD drive so that can still play all formats of movie discs. Likely that games will be on 100GB discs.
  6. gds1972 Win User

    Xbox one s can play 4k Utra hd blu Ray dise ?

    Hi

    Yes it can play UHD Blu Ray discs please see this link below.

    www.xbox.com/.../xbox-one-s

    4K Ultra HD Blu-ray™ and Streaming
    With four times the resolution of standard HD, 4K Ultra HD delivers the clearest, most realistic video possible. Stream 4k content on Netflix and Amazon Video and watch Ultra HD Blu-ray movies in stunning
    visual fidelity with High Dynamic Range.
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: Q800T and Xbox One X audio dropout when playing UHD or HD Blu-Ray

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