PvZGW2 save data lost after reinstalling

Hello Lucas M21,

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Thank you for understanding.



Respectfully,



Microsoft Community Moderator

Hello Lucas M21,

We appreciate you for sharing this to us and welcome to Xbox forums.

We understand that you lost your PvZGW2 save data after reinstalling the game. Just to set proper expectation, it's important to note that if you played the game on a different Xbox console or if you deleted your saved data, it may not be possible to recover your progress. However, there are few things you can try to see if you can retrieve your saved data. Nothing to worry about, let's work on this together.



1. Check if your saved data is still on your Xbox console. To do this, go to "My games & apps" on your Xbox dashboard, select PvZGW2, and then press the "Menu" button on your controller. From there, select "Manage game & add-ons" and then "Saved data." If your saved data is still there, you can try to restore it by selecting "Delete from console" and then launching the game again.



2. Check if your saved data is stored in the cloud. If you have Xbox Live Gold, your saved data may be stored in the cloud. To check this, go to "Settings" on your Xbox dashboard, select "System," and then "Storage." From there, select "Cloud saved games" and see if PvZGW2 is listed. If it is, you can try to download your saved data by selecting "Download to console" and then launching the game again.

3. Check your game ownership. Go to the Microsoft Store on your device and check if it recognizes that you own PvZGW2.

4. Clear local saved games. Go to Settings > system storage > clear local saved games.

5. Power Cycle Your Console. Press and hold the Xbox button for 10 seconds to turn off your console then press the Xbox button again to restart.

You may want to check this helpful article: Xbox cloud game saves FAQ | Xbox Support



I hope this helps! Let me know if you have any other questions or concerns.

Kind regards,



Microsoft Community Moderator

Hello Lucas M21,

Thank you for raising your questions.

As per instruction provided by my co-moderator, did you manage to retrieve your game saved for that particular game? As per the storage for your game saved data, it is stored locally in your console's hard drive and stored in the cloud. You just need to connect to Xbox live to keep your game data synched.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Look I know you know your stuff but I just want to double check because I don’t wanna accidentally stuff it up, for step 1 are you sure that I should delete from console because it seems counter intuitive but maybe I just don’t know how it works.

all FH4 save data is stored on the cloud so you can uninstall and reinstall the game and continue your career from your last save point.

just allow the game to sync the save data after reinstalling