Puzzle will not open since last Windows 10 Update

Discus and support Puzzle will not open since last Windows 10 Update in XBoX Games and Apps to solve the problem; Two recent Windows 10 updates took place on the same day. They were: 1. 2017-09 Security Update for Adobe Flash Player for Windows 10 Version 1703 for... Discussion in 'XBoX Games and Apps' started by angelaharenza, Sep 16, 2017.

  1. angelaharenza
    angelaharenza Guest

    Puzzle will not open since last Windows 10 Update


    Two recent Windows 10 updates took place on the same day. They were:

    1. 2017-09 Security Update for Adobe Flash Player for Windows 10 Version 1703 for x64-based Systems (KB4038806)

    2. 2017-09 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4038788)

    Not sure which might be the problem but MS Jigsaw immediately stopped working. It will not open. When I click to go to the game I get the icon 'as if' it were open down in the task bar but the actual window never opens. I can even hover over the icon and
    'see' the window but it doesn't actually exist. If there is a new puzzle available the corresponding web page does open introducing the new puzzle but alas still no window where the game is played.

    Please fix.

    :)
     
    angelaharenza, Sep 16, 2017
    #1
  2. Jakethe5nake454
    Jakethe5nake454 Guest
    why will this not start up

    Since last OS 10 update Jigsaw puzzle will not start up.
     
    Jakethe5nake454, Sep 16, 2017
    #2
  3. josé albertopinto ribeiro
    josé albertopinto ribeiro Guest
    my windows 10 pro insider last update in Microsoft Solitaire does not open, where error

    my windows 10 pro insider last update in Microsoft Solitaire does not open, where error message 121003 is displayed.
     
    josé albertopinto ribeiro, Sep 16, 2017
    #3
  4. Anton Cocu Win User

    Microsoft Store game - Solitaire & Casual Games is stuck loading

    Same issue here on a Windows 10 and a Windows 11 system. Issue was noticed since last friday.

    Seems to be a bug in updates of last week.
  5. Realnibor555 Win User

    Microsoft Jigsaw downloads

    Yep. Now mid-October. Always crashed when I finished a puzzle and then tried to open a new one; I had to re-open the program every time I wanted to do the next puzzle. I have bought a dozen or so new collections since I started Jigsaw (with upgrade to Windows
    10), but now I have the same problem others mention, namely that my account has been charged, but the collections will not download. After clicking the "Download" button, the square picture for the puzzle says, "Downloading..." but nothing happens --download
    indicator bar never gets any color (I've waited as much as an hour). I've been trying for a couple of weeks now to get the two collections I most recently purchased. I've done Windows updates, program restarts, PC restarts, and driver updates.
  6. KennethReid Win User

    Microsoft Jigsaw Puzzle

    I have the same problem. When I first got Windows 10, I had no problems downloading any of the puzzles. I had to reinstall Windows 10 about 2 months ago, and since then, I have not been able to download any of the puzzles (99.5% of which I had already purchased
    with points). When I try to download any of the puzzles, it crashes.
  7. RonWilcox7 Win User

    Freezes every few minutes

    using latest update in Win 10 puzzle freezes regardless of puzzle size. close out and open app and and experience same symptoms!

    very frustrating love the app before the upgrade to larger puzzles. never had the problem before!
  8. XBF Leo G Win User

    MS Jigsaw App issue

    Hello!

    Thank you for keeping us up to date. You stated that you completed an update. Which type of update was performed? Does this issue occur with every puzzle or a single puzzle? We recommend

    making sure Windows 10 is up to date    . The article we provided contains steps on how to complete this process. Be sure to let us know the results!
Thema:

Puzzle will not open since last Windows 10 Update

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