Purple screen on call duty warzone

Hello @ryanlock1I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I highly recommend following the troubleshooting steps here:

After each step try to see if the issue is fixed!

First, hold down the power button for about 10 seconds, until the console shuts off, then unplug the power cord and wait for 2 to 3 minutes before plugging it back in and turn on the Xbox.

If the issue persists, please select System > Settings > devices and streaming > blue ray > persistent storage > clear three times > restart console.

If you are still having the same issue, it’s possible that the local save for the game has become corrupted. If so, deleting the local save and re-syncing with the cloud might correct the problem.

First, delete the local save:

1. Press the Xbox button to open the guide and then select My games & apps > See all > Games.

2. Highlight the game title, and then press the Menu button on your controller.

3. Select Manage game and add-ons > Saved data.

4. Select Delete all to remove the local save of this game, then follow the prompts.

After you delete the local save, restart your Xbox:

1. Press and hold the Xbox button in the center of your controller.

2. Select Restart console, then follow the prompts.

After you restart your Xbox resync your saved games to the cloud. Your saved games are automatically stored in the cloud while you’re connected to Xbox Live.

Try playing the game again to see if re-syncing with the cloud corrected the game problem.

If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose reset and keep my games and apps.

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming

Call of Duty: Warzone is coming to Xbox tomorrow

An active Xbox Live Gold or Xbox Game Pass Ultimate membership is required to play.

Launch times:

For Modern Warefare owners:

Download Size: 15-22GB (Depending on Language and region)

• US (PDT): 8 am (3/10)
• Brazil (BRT) 12 pm (3/10)
• UK (GMT/UTC): 3 pm (3/10)
• Germany (CET): 4 pm (3/10)
• Singapore (SGT): 11 pm (3/10)
• South Korea (KST): 12 am (3/11)
• Australia (AEDT): 2 am (3/11)

Free for Everyone:

Download Size: 80-100GB (Depending on Language and region)

• US (PDT): 12 pm (3/10)
• Brazil (BRT) 4 pm (3/10)
• UK (GMT/UTC): 7 pm (3/10)
• Germany (CET): 8 pm (3/10)
• Singapore (SGT): 3 am (3/11)
• South Korea (KST): 4 am (3/11)
• Australia (AEDT): 6 am (3/11)

Links below will go live at the times above:

Game (No pre-download): https://www.microsoft.com/store/productid/9MWWNMH6Z0JH

Support Links:

• Call of Duty: Warzone Twitch Rewards:
  https://support.activision.com/call-of-duty-warzone/articles/call-of-duty-warzone-twitch-rewards
  
• Connecting to Warzone: https://support.activision.com/call...les/connecting-to-a-call-of-duty-warzone-game
  
• Crashes or Game Freezes in Warzone: https://support.activision.com/call...ashes-or-game-freezes-in-call-of-duty-warzone
  
• Improving Lag and In-game Performance in Warzone: https://support.activision.com/call...d-in-game-performance-in-call-of-duty-warzone
  
• Known Issues in Warzone: https://trello.com/b/PNA6fkWY/infinity-ward-modern-warfare
  
• Call of Duty: Modern Warfare In-Game Account Registration: https://support.activision.com/call...-of-duty-warzone-in-game-account-registration
  
• Warzone Installation and Setup: https://support.activision.com/call...s/call-of-duty-warzone-installation-and-setup
  
• Crossplay and Cross-Progression in Call of Duty:
  Warzone: https://support.activision.com/call-of-duty-warzone/articles/crossplay-and-cross-progression-in-call-of-duty-warzone
  
• Warzone Gameplay FAQ:
  https://support.activision.com/call-of-duty-warzone/articles/call-of-duty-warzone-gameplay-faq
  
• Warzone FAQ: https://support.activision.com/call-of-duty-warzone/articles/call-of-duty-warzone-faq
  
• Call of Duty: Warzone Feedback and Bug Reporting: https://support.activision.com/call...ll-of-duty-warzone-feedback-and-bug-reporting
  
• Using COD Points in Warzone: https://support.activision.com/call.../using-the-cod-points-in-call-of-duty-warzone
  
• Using Battle Pass in Warzone: https://support.activision.com/call...using-the-battle-pass-in-call-of-duty-warzone
  
• Call of Duty: Warzone Twitch Rewards: https://support.activision.com/call-of-duty-warzone/articles/call-of-duty-warzone-twitch-rewards
  
• Call of Duty: Warzone Security and Enforcement Policy: https://support.activision.com/call...-duty-warzone-security-and-enforcement-policy
  

Hello,

This looks like it may be occurring in the game-and if it only occurring with Call of Duty, I am led to believe that it may be an in-game issue. Can you confirm if this is an error being given to you by the game itself or is this an error being given to you by the console.

For Call of Duty support:

• Call of Duty: Warzone | Activision Support
  
• Connecting to a Call of Duty Warzone Game
  
• Support Options | Activision Support
  

Thank you,

Well i joined a free for all on call of duty 4 and the screen was purple and then i backed out and everything on call of duty was like modded so i shut my xbox off and its still like that... i really dont feel like getting banned right before Mw3 and Bf3
:/

definitely call of duty warzone