Purchasing things

Discus and support Purchasing things in XBoX Games and Apps to solve the problem; So i cant buy things with my microsoft account because it needs to verify me? Can anyone help at all? 6c893168-7090-4493-bc04-120631c96cd5 Discussion in 'XBoX Games and Apps' started by Khakari, Apr 3, 2016.

  1. Khakari
    Khakari Guest

    Purchasing things


    So i cant buy things with my microsoft account because it needs to verify me? Can anyone help at all?

    :)
     
    Khakari, Apr 3, 2016
    #1
  2. onyxishere
    onyxishere Guest
    locked from purchasing things

    You are locked either because information on your card does not match your account info or you owe money. You can either check it out at billing.microsoft.com or by contacting support for more assistance.

    support.xbox.com/contact-us
     
    onyxishere, Apr 3, 2016
    #2
  3. Miss Ermine
    Miss Ermine Guest
    locked from purchasing things

    Hey there Chief! Please post a fresh thread detailing what's going on for you:

    And we'll be happy to take a look!
     
    Miss Ermine, Apr 3, 2016
    #3
  4. Saeleth Win User

    Unable to purchase things

    I would suggest double checking your payment method, make sure it is up to date. That has caused me issues before as well.
  5. MarloLopez Win User

    Unable to purchase things

    Hi I tried this but it still says error on my screen. Theres a bundle on fortnite that I want to buy and the Microsoft store doesn’t let me make a purchase.
  6. choppyseize Win User

    Unable to purchase things

    I would make sure you have enough to cover the taxes and surcharges and that the payment info matches the profile info.
  7. MarloLopez Win User

    Unable to purchase things

    Its up to date I checked all of that
  8. SpiralOut46and2 Win User

    Unable to purchase things

    Have you also tried purchashing these items through the Xbox app? You can access the Store and purchase games, DLC's etc through the app as well, so until you can get this resolved, I would also give that a try.
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Purchasing things

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