Purchases not tracking - RoboRewards

Discus and support Purchases not tracking - RoboRewards in XBoX Rewards & Social to solve the problem; Hi I bought the following as part of the RoboRewards: Lego Stars Wars - Force Awakens Recore Star Wars Battlefront But nothing was tracked and I'm... Discussion in 'XBoX Rewards & Social' started by Raglan Lads, Nov 29, 2016.

  1. Raglan Lads
    Raglan Lads Guest

    Purchases not tracking - RoboRewards


    Hi

    I bought the following as part of the RoboRewards:

    Lego Stars Wars - Force Awakens

    Recore

    Star Wars Battlefront

    But nothing was tracked and I'm still at 0%. It's also hasn't counted the achievements I've gotten in Lego Star wars.

    Thanks

    :)
     
    Raglan Lads, Nov 29, 2016
    #1
  2. XBLRewards3
    XBLRewards3 Guest
    Wrong MyVIP deposited?

    Hi Charlong. Smwutches is correct. Since your purchase went towards the RoboRewards offer, it did not qualify for MyVIP payback. To have earned Credits on it, you needed to complete the offer.
     
    XBLRewards3, Nov 29, 2016
    #2
  3. Smwutches
    Smwutches Guest
    Not getting my credit, one week after purchase

    Recore would count towards the RoboRewards offer, but is not enough on it's own to meet the price requirement. You would need to purchase enough to meet the requirement ($59.99) to complete level 1 and receive credits.
     
    Smwutches, Nov 29, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Purchases not tracking - RoboRewards

    Hello Raglan Lads,

    You are registered as a Great Britain Rewards Member. Therefore, only your purchases made in GBP are eligible for Rewards. Purchases made with a different regional currency are not eligible.
     
    XBLRewards8, Nov 30, 2016
    #4
  5. XBLRewards8 Win User

    Purchases not tracking - RoboRewards

    Hello Raglan Lads,

    You are registered as a Great Britain Rewards Member. Therefore, only your purchases made in GBP are eligible for Rewards. Purchases made with a different regional currency are not eligible.
  6. XBLRewards3 Win User

    Wrong MyVIP deposited?

    Hi Charlong. Smwutches is correct. Since your purchase went towards the RoboRewards offer, it did not qualify for MyVIP payback. To have earned Credits on it, you needed to complete the offer.
  7. Smwutches Win User

    Not getting my credit, one week after purchase

    Recore would count towards the RoboRewards offer, but is not enough on it's own to meet the price requirement. You would need to purchase enough to meet the requirement ($59.99) to complete level 1 and receive credits.
  8. Smwutches Win User

    Not receiving proper rewards

    As of July 1, 2014, there are no offers to receive credits for renewing gold.

    in order to receive credits for achievements, they have to be part of a specific offer on the site, like the current RoboRewards offer. You have to first purchase an eligible game for the offer and then earn a set number of achievements in that game.
  9. Smwutches Win User

    Achievement points convert to reward points

    Achievements only earn rewards if they are part of a specific offer on the site, like the current RoboRewards offers. In order to receive credits, you have to first purchase a game(Or games) that is eligible for that offer and then earn a set amount of achievements
    for that game.

    Otherwise, you don't earn credits for achievements.
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Purchases not tracking - RoboRewards

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