purchases not recognized by rewards program

Discus and support purchases not recognized by rewards program in XBoX Rewards & Social to solve the problem; I purchased the X-Men movies back on November 22 as to get the reward credits for a mission in the rewards program (it was called something like, "got... Discussion in 'XBoX Rewards & Social' started by Ironspartan11, Dec 19, 2016.

  1. purchases not recognized by rewards program


    I purchased the X-Men movies back on November 22 as to get the reward credits for a mission in the rewards program (it was called something like, "got to get them all"). The reward was 5000 credits for every movie purchased and i bought 6 of them. I waited
    patiently for the purchases to show up on the mission status page and they never did. No the mission has ended and i am without my rewards.

    :)
     
    Ironspartan11, Dec 19, 2016
    #1
  2. XBLRewards3
    XBLRewards3 Guest
    purchases not recognized by rewards program

    Hi Ironspartan. To qualify for the offer, you had to purchase the movies individually as listed on the offer page. Bundles do not qualify.
     
    XBLRewards3, Dec 19, 2016
    #2
  3. purchases not recognized by rewards program

    I purchased the X-Men movies back on November 22 as to get the reward credits for a mission in the rewards program (it was called something like, "got to get them all"). The reward was 5000 credits for every movie purchased and i bought 6 of them. I waited
    patiently for the purchases to show up on the mission status page and they never did. No the mission has ended and i am without my rewards.
     
    Ironspartan11, Dec 19, 2016
    #3
  4. XBLRewards3
    XBLRewards3 Guest

    purchases not recognized by rewards program

    Hi Ironspartan. To qualify for the offer, you had to purchase the movies individually as listed on the offer page. Bundles do not qualify.
     
    XBLRewards3, Dec 20, 2016
    #4
  5. XBLRewards3 Win User

    Preorder is not showing up in my missions

    Hi Bernhard. You are currently a DEU member in the Rewards Program. Your two purchases were made in a different currency and are not recognized by the program. For purchases to qualify for missions, they must be made in the same region as your Rewards locale.
  6. Smwutches Win User

    Xbox Rewards "My Missions" not showing that my purchase is counting towards the Summer Spotlight Mission.

    It does take about 96 hours for purchases to be recognized by the program. So a purchase from yesterday would not show up yet. But the program has been having issues tracking purchases for that offer and is working to fix it.

    For assistance with the Rewards program, it's best to post in the Rewards forum - forums.xbox.com/.../29.aspx
  7. XBLRewards3 Win User

    purchases not recognized by rewards program

    Hi Ironspartan. To qualify for the offer, you had to purchase the movies individually as listed on the offer page. Bundles do not qualify.
  8. XBLRewards3 Win User

    purchases not recognized by rewards program

    Hi Ironspartan. To qualify for the offer, you had to purchase the movies individually as listed on the offer page. Bundles do not qualify.
  9. Smwutches Win User

    Not able to use my account as a payment method

    As far as the Rewards aspect, ngocphi is correct. Since the program is tied to your account, it recognizes purchases you make on the dashboard as well as on the website. So there shouldn't be an issue there.

    But keep in mind that the program is shut down until September 1. So you wouldn't be rewarded for any purchases made this month.
Thema:

purchases not recognized by rewards program

Loading...
  1. purchases not recognized by rewards program - Similar Threads - purchases recognized rewards

  2. I cant purchase a game i refunded previously

    in XboX Insiders
    I cant purchase a game i refunded previously: I have checked my order history and the refund went through and I got my money back. I can install the game but everytime I try and open it I get a message that tells me I dont own the game so I...
  3. Current Microsoft Purchases Unfair

    in XboX Insiders
    Current Microsoft Purchases Unfair: There is a current loophole where if you buy someone a gift, and they redeem it (and their system can't handle it) the purchase goes through, and the terms of service state that you cannot get a...
  4. Weird thing — I just got a $100 Xbox gift card for my Android game purchases

    in XboX Insiders
    Weird thing — I just got a $100 Xbox gift card for my Android game purchases: Not sure if this is common, but I got an email saying I was eligible for a $100 Xbox gift card after filling something out last week. I honestly thought it was a scam, but it worked. Now I’m...
  5. Can i use a xbox game pass purchased in india for cloud gaming?

    in XboX Insiders
    Can i use a xbox game pass purchased in india for cloud gaming?: I wanted to use xbox cloud gaming but im not sure if it’ll work in india submitted by /u/Desperate-Alps-8840 [link] [comments]
  6. Receiving "Wrong Region" Error When Trying to Purchase Xbox Game Pass – All Region Settings...

    in XBoX Games and Apps
    Receiving "Wrong Region" Error When Trying to Purchase Xbox Game Pass – All Region Settings...: I'm trying to purchase Xbox Game Pass, but I keep getting a "Wrong Region" error, even though all my system settings are correctly configured for Turkey. What I’ve already tried: Verified that...
  7. Cannot purchase battlepass in Halo Infinite?

    in XBoX Games and Apps
    Cannot purchase battlepass in Halo Infinite?: I have been trying to purchase the Last Stand battle pass in Halo Infinite since May 10th 2025 but I kept getting an error message telling me to try again later. I have been trying for over a...
  8. minecraft doesn't install after purchase

    in XBoX Games and Apps
    minecraft doesn't install after purchase: i bought minecrft java and bedrock deluxe for my son. the purchase has gone through and shows in my microsoft account. but if i can't find anyway to access the games via xbox or MC launcher. both...
  9. My fidelity debit card isn't recognized by the Xbox. I can't purchase games. It works okay...

    in XBoX on Windows
    My fidelity debit card isn't recognized by the Xbox. I can't purchase games. It works okay...: My fidelity debit card doesn't work on my son's account. But works on other accounts on our Xbox. We get an error that it's not a valid card. But obviously it is , because it works on the other...
  10. Minecraft purchase not recognized on minecraft.net, nor official minecraft launcher.

    in XBoX Games and Apps
    Minecraft purchase not recognized on minecraft.net, nor official minecraft launcher.: On May 20th 2024, I purchased Minecraft and successfuly got a perfectly functional Minecraft account and everything worked well and fine... until yesterday (June 5th 2024), when I tried logging...