Purchases/Achievements to wrong account

AznPride389 · Nov 25, 2015

Long ago, i made a had a yahoo email and microsoft account to play on my xbox 360, but when i upgraded to windows 10 i made a new account with the gmail account that i use for almost everything now. However, on the xbox app i sign into my old email to keep
my old gamertag and achievements when i stream from my xbox one. The issue is that i recently bought Halo Spartan **** and Spartan Strike on the Windows Store app in windows 10 and it counts the games and achievements towards the Windows 10 microsoft account
instead of the one i use to game. Afterwards, i tried signing out of the gmail account in the windows store and signed in with the yahoo account and bought Angry Birds Star Wars to test if it would then count the games toward the gaming account and not the
Windows 10 account. On my transaction history of the gaming(yahoo) account it shows i was charged for the Angry Birds purchase, but like the other two games it registers under the Windows 10 account.

Is there any way for my microsoft store purchases to be charged on my gaming account and when playing them have the achievements go to this account.

:)

Terrin_marine · Nov 25, 2015

The Swindle - have you played it?

I won't be purchasing or playing this title due to the publisher basically saying the achievement community was dumb and we were doing the achievement wrong even though we had a developer of the title saying it was broken

gamertag · Nov 25, 2015

Disappointing Downloads

Are there any recent Arcade games that you were disappointed by after purchase?

For me, it would have to be Apples to Apples. While I found the main game fun, it was incredibly short and impossible for me to get more than 3 achievements in. This is because the rest of the achievements either required playing online (I have a Silver account), or a DLC purchase. Had I known this from the get-go, I would have skipped the buy and just enjoyed the trial.

AznPride389 · Nov 25, 2015

Pictures to help:Imgur

Top picture: Aznpride390 is the Windows 10 Microsoft account (gmail)

Bottom: is the account i use to play Xbox (yahoo)

TL;DR Want games from top picture to be a part of the bottom picture

AznPride389

Pictures to help:http://imgur.com/a/WQpUf

Top picture: Aznpride390 is the Windows 10 Microsoft account (gmail)

Bottom: is the account i use to play Xbox (yahoo)

TL;DR Want games from top picture to be a part of the bottom picture

[EX]

Yes it's all related to your account, purchases, achievements and save files.

PS: It's always better to ask before you do something wrong !

Most of the people make it vice versa ! ^^

GhostHiatus

I didn't want to transfer data, I was told by Microsoft to ask the promotions team if it would be possible to buy it again at the same price but on a different account. That way it would just be a normal refund and a separate sale.

I hope I came to right place as I followed the link provided to here.

SilentParasite

If you request a refund and you get one the game will back at full price, the other option is to game share from the account with Gold then you can both play.

denis97g

unfortunately if you request a refund you'll have to pay it full price.But, you can gameshare with the other account.

Purchases/Achievements to wrong account