Purchased Xbox PC game under the wrong gamertag.

Discus and support Purchased Xbox PC game under the wrong gamertag. in XBoX Games and Apps to solve the problem; Accidently purchased a Xbox game for Window 10 (Minecraft $9.99) for my son, but didn't realize that I was under my gamertag account. Is there a way to... Discussion in 'XBoX Games and Apps' started by ArcAngelJohnnie, Mar 2, 2016.

  1. Purchased Xbox PC game under the wrong gamertag.


    Accidently purchased a Xbox game for Window 10 (Minecraft $9.99) for my son, but didn't realize that I was under my gamertag account. Is there a way to have the game switched to his gamertag? Or maybe get a refund so I can purchase it correctly? Please help,
    dont want to pay for this game twice when never intend to use it.

    :)
     
    ArcAngelJohnnie, Mar 2, 2016
    #1
  2. Sharing Gears of War 4 between my Xbox One and my PC using different accounts?

    @ Oz Quetzalcoatl

    In order for you to play Gears of War 4 on your console and your brother to play on his PC, you have to download the digital copy of GOW4 under HIS gamertag on your Xbox One. The game on the PC is tied to the Xbox gamertag, so it'll need to be under his
    gamertag for him to play on his PC.

    On the Xbox One, you can sign onto your account and play from there because the game is registered under that Xbox. And even if the game was downloaded on the Xbox under your brother's gamertag, you can still play all digital download contents on the same
    console. Just make sure your brother makes his gamertag on your console his "Home" console.

    You can set a gamertag as "Home" under Settings > All Settings > Personalization > Select "My Home Xbox"
     
    DvS x JOLEXUS, Mar 2, 2016
    #2
  3. leebroath
    leebroath Guest
    leebroath, Mar 2, 2016
    #3
  4. Bestlano
    Bestlano Guest

    Purchased Xbox PC game under the wrong gamertag.

    Hi Arc, You will need to contact Xbox Support regarding your recent purchase they will be able to assist you further.
    support.xbox.com/.../contact-us.

    Thanks,

    Best
     
    Bestlano, Mar 3, 2016
    #4
  5. Bestlano Win User

    Purchased Xbox PC game under the wrong gamertag.

    Hi Arc, You will need to contact Xbox Support regarding your recent purchase they will be able to assist you further.
    support.xbox.com/.../contact-us.

    Thanks,

    Best
  6. GMS1stLDYCannon Win User

    Xbox Parental Lock

    No your doing something wrong though. If it's set as home XBox under your main gamertag on console. Any other gamertag thats on that console will be able to play any of the games you have purchased.
  7. LegendOfGta Win User

    PC - Steam: Grand Theft Auto IV Fatal Error (Windows Vista: Need to have service pack 1 or higher to proceed) Fixed!

    Umm, correct me if I'm wrong, but you are under "Xbox 360 Games", not "PC Games".
  8. Smwutches Win User

    Want to download same game to two different consoles under two different gamertags

    Since you've already purchased the game under your gamertag, it is not possible for you to purchase it again. You would have to purchase it under one of your son's gamertag or purchase it on disc.
  9. DvS x JOLEXUS Win User

    Sharing Gears of War 4 between my Xbox One and my PC using different accounts?

    @ Oz Quetzalcoatl

    In order for you to play Gears of War 4 on your console and your brother to play on his PC, you have to download the digital copy of GOW4 under HIS gamertag on your Xbox One. The game on the PC is tied to the Xbox gamertag, so it'll need to be under his
    gamertag for him to play on his PC.

    On the Xbox One, you can sign onto your account and play from there because the game is registered under that Xbox. And even if the game was downloaded on the Xbox under your brother's gamertag, you can still play all digital download contents on the same
    console. Just make sure your brother makes his gamertag on your console his "Home" console.

    You can set a gamertag as "Home" under Settings > All Settings > Personalization > Select "My Home Xbox"
Thema:

Purchased Xbox PC game under the wrong gamertag.

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