Purchased Quantum Break code from Amazon, never received Alan Wake codes

apbass1 · Nov 28, 2016

I had redeemed a prepaid card for Quantum Break in May, but I never received codes for Alan Wake and its DLC in my Xbox messages. It looks like the same is also happening with the 360 Gears of War games (redeemed prepaid code for Gears of War 4 earlier this
month, still haven't received anything in my messages).

:)

badandybad · Nov 28, 2016

never received codes for Alan Wake and DLC after purchasing Quantum break

Hi, I never received the codes for the Alan Wake and DLC after i purchased Quantum Break on 5/16/2016. I pulled this from Amazon, which is where i purchased the Quantum Break code.

Includes an additional full-game download of Alan Wake, the Xbox 360 game playable on Xbox One, as well as The Signal and The Writer add-ons (download code will be delivered via an Xbox Live message 7-10 days after downloading Quantum Break).

baTATASta · Nov 28, 2016

Alan Wake Download Code

Hi, I purchased a Quantum Break digital download through Amazon Prime a month ago. It said that I would receive a download code for Alan Wake from Microsoft within 7-10 but I never received it. Can I please get a download code?

Mister Beep · Nov 29, 2016

In regards to Alan Wake, I've sent you a message over Xbox Live. Please check your inbox for further information!

Keep in mind that Gears of War collection codes will continue to go out in waves. Please check out the Gears of War 4 store description for
information on how these codes go out. This includes Gears of War 4 codes included in the Gears of War 4 Xbox One S bundle. Once that code is redeemed on your account, you should receive your games within 30 days.

To qualify, purchase and redeem Gears of War 4 on Xbox Live by December 31 2016. Tokens for download will be sent in waves through Xbox Live in-dash message system within one month of redemption. Must be 17+. Xbox One, broadband internet (ISP fees apply)
and Xbox Live membership required. Not available in all markets. See www.GearsofWar.com for the latest information.
Click to expand...

If you do not receive codes one month after purchasing, please be sure to post a new thread letting us know! Thanks for your patience!

Mister Beep

Hey there!

When did you purchase/redeem the Quantum Break code? In order to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the digital code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
be eligible. If the code was redeemed on your account after those dates, unfortunately you're not eligible to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare codes.

In regards to Alan Wake, did you purchase an Quantum Break Xbox One bundle, or did you purchase a digital code for Quantum Break? That will help us a bunch.

ferrandjean

Hi, I ordered Quantum Break via amazon on 4th april and i didnt receive the alan wake +02 dlc code and the quantum break pc code, also i want to return a code for Alan wake American Nightmare that ir received today, cause i already got the code and its a
mistake, so you can use it with someone else

SolFyre

I pre-ordered Quantum Break and never received a code for Alan Wake American Nightmare as well.

SolFyre

I received my Quantum Break download, however I never got the Alan Wake codes for preordering QB

ItzMiahBabeh

I have also not receive my Alan wake code for preordering quantum break, I've receive alan wake American nightmare only

Purchased Quantum Break code from Amazon, never received Alan Wake codes