Purchased Quantum Break and have not received Alan Wake codes

Discus and support Purchased Quantum Break and have not received Alan Wake codes in XBoX Sales and Promo to solve the problem; I purchased Quantum Break on July 5 and still have not received the codes to redeem Alan Wake. The chat reference number is [Mod Removed]... Discussion in 'XBoX Sales and Promo' started by XxPhantom6xX, Jul 17, 2016.

  1. XxPhantom6xX
    XxPhantom6xX Guest

    Purchased Quantum Break and have not received Alan Wake codes


    I purchased Quantum Break on July 5 and still have not received the codes to redeem Alan Wake. The chat reference number is [Mod Removed]

    :)
     
    XxPhantom6xX, Jul 17, 2016
    #1
  2. MightyBrayen
    MightyBrayen Guest
    Quantum Break and Alan Wake codes for Windows 10

    I pre-purchased Quantum Break on 02/21/2016 and have not (yet) received codes for the Windows 10 versions of Quantum Break and Alan Wake.
     
    MightyBrayen, Jul 17, 2016
    #2
  3. Crazy A2D
    Crazy A2D Guest
    Alan Wake Code

    I purchased Quantum Break more than ten days ago and still have not received my Alan Wake code.
     
    Crazy A2D, Jul 17, 2016
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Purchased Quantum Break and have not received Alan Wake codes

    Hey XxPhantom6xX -

    We've passed your information on the appropriate teams and we'll follow up when we have additional information to share.

    Thanks for your patience!
     
    Miss Bijoux, Jul 18, 2016
    #4
  5. Mister Beep Win User

    Missing free games codes from Quantum break

    Hey there!

    When did you purchase/redeem the Quantum Break code? In order to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the digital code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
    be eligible. If the code was redeemed on your account after those dates, unfortunately you're not eligible to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare codes.

    In regards to Alan Wake, did you purchase an Quantum Break Xbox One bundle, or did you purchase a digital code for Quantum Break? That will help us a bunch.
  6. ItzMiahBabeh Win User

    Alan Wake code for Quantum Break Preorder

    I have also not receive my Alan wake code for preordering quantum break, I've receive alan wake American nightmare only
  7. trilogy10-0E4B212E-E Win User

    Quantum Break pre order code for Win 10 not received

    have not received alan wake code yet or quantum break on Win 10
  8. Turv3y Win User

    Quantum Break pre-order bonuses have not been delivered

    Also have not received my Quantum Break pc code or my Alan wake codes.
  9. BuckedHarmony39 Win User

    Not Received Any Quantum Break Digital Pre-order Codes

    ◾Alan Wake's American Nightmare (Delivered 7-10 days after purchase)

    ◾Alan Wake + The Signal & The Writer DLC (Delivered soon after Quantum Break's release)

    ◾Quantum Break for Windows 10 (Delivered soon after Quantum Break's release)

    well I paid $60 on the 3/3/16 and I have not received any codes for Alan wake.

    as for windows 10 version, "Soon After Release" is not much help.
Thema:

Purchased Quantum Break and have not received Alan Wake codes

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