purchased on may 18 confirmed june 18th preorder was cancelled 9/4 along with preorder. anyone?

Discus and support purchased on may 18 confirmed june 18th preorder was cancelled 9/4 along with preorder. anyone? in XBoX Games and Apps to solve the problem; My game was ordered and everything. I have the confirmation email and was very hyped of course so I preordered the digital deluxe edition. (early... Discussion in 'XBoX Games and Apps' started by pandowl666, Sep 10, 2017.

  1. pandowl666
    pandowl666 Guest

    purchased on may 18 confirmed june 18th preorder was cancelled 9/4 along with preorder. anyone?


    My game was ordered and everything. I have the confirmation email and was very hyped of course so I preordered the digital deluxe edition. (early fathers day present from wife) on the xbox itself I got a message saying they had a problem confirming the preorder
    has this happened to anyone else? and if I purchase the collectors edition on the xbox again will I get all my preorder bonuses? this is unfair to tell me two days before the game comes out that "hey we've cancelled your preorder, sorry." I find it completely
    unprofessional and I seriously want to know why they cancelled on me.

    :)
     
    pandowl666, Sep 10, 2017
    #1
  2. KJMflinch
    KJMflinch Guest
    Dark Souls 1 Code Missing

    I purchased my Dark Souls 3 preorder on Feb 18th, 2016 and have not yet received my Dark Souls 1 code, now 11 business days later.
     
    KJMflinch, Sep 10, 2017
    #2
  3. FierceMeerkat81
    FierceMeerkat81 Guest
    Issues downlowding beta for Star Wars Battlefront 2

    Purchased preorder for Star Wars Battlefront 2 (digital version) on July 4, 2017. Have not been able to access the Beta version that started today for preorders. Called xbox support and my preorder purchase was confirmed. They said that it wasn't a profile
    problem either. Need help getting the beta version. Thanks.
     
    FierceMeerkat81, Sep 10, 2017
    #3
  4. pandowl666
    pandowl666 Guest

    purchased on may 18 confirmed june 18th preorder was cancelled 9/4 along with preorder. anyone?

    just to add I have already purchased the base destiny game and love it so far! if anyone wants to play I usually only play on the weekends
     
    pandowl666, Sep 10, 2017
    #4
  5. Smwutches
    Smwutches Guest
    You would need to contact support and speak to billing for information on why it was cancelled. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Nov 2, 2018
    #5
  6. Smwutches Win User

    purchased on may 18 confirmed june 18th preorder was cancelled 9/4 along with preorder. anyone?

    You would need to contact support and speak to billing for information on why it was cancelled. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  7. pandowl666 Win User

    purchased on may 18 confirmed june 18th preorder was cancelled 9/4 along with preorder. anyone?

    just to add I have already purchased the base destiny game and love it so far! if anyone wants to play I usually only play on the weekends
  8. SwordofWhedon Win User

    Watch Dogs Legion

    The game is a good 8-9 months away. Immsure itll be part of the June preorder frenzy
  9. dual skorpionz Win User

    Be Honest. Who's re-preordering!?

    I've had it preordered for like 9 months...never considered cancelling.
  10. Grofflesby Win User

    Still no dark souls 3 code

    Same issue here, preordered on the 18th
Thema:

purchased on may 18 confirmed june 18th preorder was cancelled 9/4 along with preorder. anyone?

Loading...

  1. purchased on may 18 confirmed june 18th preorder was cancelled 9/4 along with preorder. anyone? - Similar Threads - purchased may confirmed

  2. Made a purchase and it didn’t work but I got a notification from my bank that the payment...

    in XBoX Games and Apps
    Made a purchase and it didn’t work but I got a notification from my bank that the payment...: Tekken 7 was $26 and I didn’t get the game but the money was taken out f0dba1c8-cf05-4580-9962-eca2616cc76a

  3. I have purchased game pass ultimate subscription. Now I want to ask if I play forza horizon...

    in XBoX Accessibility
    I have purchased game pass ultimate subscription. Now I want to ask if I play forza horizon...: I have purchased game pass ultimate subscription. Now I want to ask if I play forza horizon at xbox and pc at the same time with same account. Can I join as co op with my xbox and pc?...

  4. Exchange Xbox live gift card purchased at retailer

    in XBoX on Consoles
    Exchange Xbox live gift card purchased at retailer: Exchange Xbox live gift card purchased at retailer Or is there an alternative use for it c0f6d864-19b0-4f66-967c-45c85eb2b0fb

  5. I purchased a game that Microsoft has now currently delisted… WHERES MY MONEY?!

    in XBoX Games and Apps
    I purchased a game that Microsoft has now currently delisted… WHERES MY MONEY?!: I purchased a game that Microsoft has now currently delisted… WHERES MY MONEY?!… How u gonna take away something I paid for and now reimburse or redeem any value the customer has spent...

  6. playing division 2 that is purchased on epic games on xbox series s

    in XBoX Games and Apps
    playing division 2 that is purchased on epic games on xbox series s: Hi all, I purchased a game from epic game ( division 2 ) . Can i use that game on xbox series s. Thanks and regards 8b707be9-1b45-483b-b305-3550af4e3020

  7. if i purchase a game off gamepass then unsubscribe can i keep the game

    in XBoX Games and Apps
    if i purchase a game off gamepass then unsubscribe can i keep the game: if i purchase a game off gamepass then unsubscribe can i keep the game? 4943d5a9-295c-42be-ac9c-bf43b9738d26

  8. I purchased 3 xbox vouchers and one cannot be redeemed because it says it was purchased in...

    in XBoX Games and Apps
    I purchased 3 xbox vouchers and one cannot be redeemed because it says it was purchased in...: I purchased 3 xbox gift vouchers from Amazon at the same time all-in GBP, 2 have been redeemed, the 3rd cannot be redeemed as it was purchased in another region. Hownis this possible and how do I...

  9. Call of duty Black ops 2 won’t allow me to purchase it.

    in XBoX Games and Apps
    Call of duty Black ops 2 won’t allow me to purchase it.: I keep trying to buy Call of Duty Black ops 2 and it keeps saying “ Oops. Not sure what happened there. Please try again later.” It also has a weird code type thing which is...

  10. Don't have my purchased version of mc java anymore.

    in XBoX Accessibility
    Don't have my purchased version of mc java anymore.: I have an account and had java edition installed on my laptop, had to wipe the laptop because we had complications with it starting. Now I can download the launcher and log in but it says I don't...