purchased Live Gold but xbox one and website still saying 'sign up'

Discus and support purchased Live Gold but xbox one and website still saying 'sign up' in XBoX on Consoles to solve the problem; Purchased Live gold subscription via web store, but both console and the xbox website still only give 'sign up to Gold' options. Have restarted console... Discussion in 'XBoX on Consoles' started by barefootCourier, Dec 24, 2015.

  1. barefootCourier
    barefootCourier Guest

    purchased Live Gold but xbox one and website still saying 'sign up'


    Purchased Live gold subscription via web store, but both console and the xbox website still only give 'sign up to Gold' options. Have restarted console but no joy so far. Any ideas?

    :)
     
    barefootCourier, Dec 24, 2015
    #1
  2. doom gog
    doom gog Guest
    Bought a month of gold. Am still a Silver member.

    I purchased an Xbox Live Gold - 1 Month Membership today, and I'm being told my account is still a Silver account. The Xbox Website says I am a Gold Member, but my Xbox keeps saying I'm not. Any help available?
     
    doom gog, Dec 24, 2015
    #2
  3. SparkyAlloy17
    SparkyAlloy17 Guest
    purcahsing xbox live account

    i purchased an xbox live gold membership but its not showing up on my consoul. Its still saying im an xbox live free member. How do i get back online?
     
    SparkyAlloy17, Dec 24, 2015
    #3
  4. barefootCourier
    barefootCourier Guest

    purchased Live Gold but xbox one and website still saying 'sign up'

    spoke with support on chat. A variation of removing and re-adding profile along with clearing persistent data (hidden away under blue-ray settings) resolved purchased Live Gold but xbox one and website still saying 'sign up' :)
     
    barefootCourier, Dec 26, 2015
    #4
  5. {Parity}
    {Parity} Guest
    That is great news. Thanks for posting the steps that resolved the issue. It will help future games. Happy Gaming!
     
    {Parity}, Oct 31, 2018
    #5
  6. barefootCourier Win User

    purchased Live Gold but xbox one and website still saying 'sign up'

    spoke with support on chat. A variation of removing and re-adding profile along with clearing persistent data (hidden away under blue-ray settings) resolved :)
  7. {Parity} Win User

    purchased Live Gold but xbox one and website still saying 'sign up'

    That is great news. Thanks for posting the steps that resolved the issue. It will help future games. Happy Gaming!
  8. gerbsy33 Win User

    Gold Membership

    I just purchased a 12 month Gold membership, however, when I sign into Xbox live it says I still need a Gold membership. My online account shows that I purchased the 12 month subscription in my transaction too.
  9. XBF Leo G Win User

    Xbox live gold

  10. Flinstone956 Win User

    1 month gold

    got the website to and sign in and go to join xbox live gold and there you can start the one month free trail
Thema:

purchased Live Gold but xbox one and website still saying 'sign up'

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