Purchased HW2 Ultimate Edition, did not get HW DE Code

Discus and support Purchased HW2 Ultimate Edition, did not get HW DE Code in XBoX Sales and Promo to solve the problem; After many attempts with Xbox Support to receive my digital copy of the Definitive Edition of Halo Wars that is to come free with my copy of Halo Wars... Discussion in 'XBoX Sales and Promo' started by illGanjalli, Mar 28, 2017.

  1. illGanjalli
    illGanjalli Guest

    Purchased HW2 Ultimate Edition, did not get HW DE Code


    After many attempts with Xbox Support to receive my digital copy of the Definitive Edition of Halo Wars that is to come free with my copy of Halo Wars 2, I still have yet to receive it.

    So far Xbox Support has had me do the following:

    1. Remove my account from my Xbox One and then disconnect power and all cables and "drain" the remaining electricity from my console by holding the power button down then reconnecting my cables and then adding my account back on my console.

    2. Wait ten days for a code that never came, which would allow me to redeem the code for the game.

    3. Gave me a code that didn't include the original HW.

    I have been directed to this forum from an Xbox Ambassador

    :)
     
    illGanjalli, Mar 28, 2017
    #1
  2. jenabkhan
    jenabkhan Guest
    Halo Wars DE code has not arrived not yet

    pre ordered on the 18th, redeemed my code for HW2, still haven't gotten my HWPurchased HW2 Ultimate Edition, did not get HW DE Code :DE code. Store shows I own the HW Ultimate Edition
     
    jenabkhan, Mar 28, 2017
    #2
  3. John J Mammen
    John J Mammen Guest
    Halo Wars DE code has not arrived not yet

    pre ordered on the 18th, redeemed my code for HW2, still haven't gotten my HWPurchased HW2 Ultimate Edition, did not get HW DE Code :DE code

    Store shows I own the HW Ultimate Edition
     
    John J Mammen, Mar 28, 2017
    #3
  4. Miss Ghidorah
    Miss Ghidorah Guest

    Purchased HW2 Ultimate Edition, did not get HW DE Code

    Hi there!

    Please check your messages as we sent you pertinent information over there. Thank you!
     
    Miss Ghidorah, Mar 28, 2017
    #4
  5. Miss Ghidorah Win User

    Purchased HW2 Ultimate Edition, did not get HW DE Code

    Hi there!

    Please check your messages as we sent you pertinent information over there. Thank you!
  6. jenabkhan Win User

    Halo Wars DE code has not arrived not yet

    pre ordered on the 18th, redeemed my code for HW2, still haven't gotten my HW:DE code. Store shows I own the HW Ultimate Edition
  7. John J Mammen Win User

    Halo Wars DE code has not arrived not yet

    pre ordered on the 18th, redeemed my code for HW2, still haven't gotten my HW:DE code

    Store shows I own the HW Ultimate Edition
  8. RBL Acehigh Win User

    Missing Halo Wars Definitive Edition

    I purchased the halo wars 2 ultimate edition pre paid code. My bundle downloaded everything except halo wars de. Am also wondering how to solve this issue?

    •was directed here by a post in the hw game forum
  9. FreedWar117 Win User

    我預購了HALO WARS 2終極版 但是沒有給我HALO WARS的兌換碼

    I pre-order the digital HW2:Ultimate Edition before 12/20 and haven't received a HW:DE code please help me
Thema:

Purchased HW2 Ultimate Edition, did not get HW DE Code

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