Purchased Gears 4 and have yet to receive the codes for the other Gears games as promised.

Discus and support Purchased Gears 4 and have yet to receive the codes for the other Gears games as promised. in XBoX Sales and Promo to solve the problem; Spoke with Romnick at support and he gave me a reference number that he created on my account. 1360576637 0b268bc8-b663-4573-b520-acfb2d1d9097 Discussion in 'XBoX Sales and Promo' started by Tsunami3722, Oct 28, 2016.

  1. Tsunami3722
    Tsunami3722 Guest

    Purchased Gears 4 and have yet to receive the codes for the other Gears games as promised.


    Spoke with Romnick at support and he gave me a reference number that he created on my account. 1360576637

    :)
     
    Tsunami3722, Oct 28, 2016
    #1
  2. Athrix101
    Athrix101 Guest
    Have not received codes.

    Hi, I recently purchased gears of war 4 within the time limit to receive the previous gears of war games as a promotional offer. I have been able to install gears of war 4 but have not yet received any of the codes for the other games. Many thanks
     
    Athrix101, Oct 28, 2016
    #2
  3. mest1988
    mest1988 Guest
    Purchased GOW4 and still no codes for the gears collection

    I purchased gears of war 4 more than 10 days ago and still have yet to receive my codes for the other gears games. Frustrated that I am still waiting on this....
     
    mest1988, Oct 28, 2016
    #3
  4. ngocphi
    ngocphi Guest

    Purchased Gears 4 and have yet to receive the codes for the other Gears games as promised.

    reference numbers are useless on forums and is a security and personal risk to you as people can call support and when support asks the verifying questions they could possibly get your name etc

    Best to edit it out

    Those are meant for you and phone support or pm to support alone not forums

    FYI they are sent out in waves and can take up to a month after you purchased the game
     
    ngocphi, Oct 29, 2016
    #4
  5. ngocphi Win User

    Purchased Gears 4 and have yet to receive the codes for the other Gears games as promised.

    reference numbers are useless on forums and is a security and personal risk to you as people can call support and when support asks the verifying questions they could possibly get your name etc

    Best to edit it out

    Those are meant for you and phone support or pm to support alone not forums

    FYI they are sent out in waves and can take up to a month after you purchased the game
  6. Mister Quimby Win User

    gears of war ultimate edition bundle.

    Hey there royalt1999!

    Just to clarify, did you not receive the code for the Gears of War 4 beta or for Gears of War: Ultimate Edition? If you did not receive a code for Gears of War: Ultimate Edition in the bundle box, you will need to reach out to the original purchase retailer
    for further assistance. If you are referring to the Gears of War beta, those codes have not been sent out yet. Thanks in advance!
  7. TRU3 BLU3 BOY Win User

    gears of war 4 beta

    I purchased the UE on the release day and played the terrible multiplayer immediately yet I STILL haven't received my promised code for the gears beta. My friend chelseadagger82 did exactly the same as I did and nor has he.

    I think it is an absolute disgrace that we are promised gears 4 beta access for a week longer than a general xbox live owner, yet here we are on Wednesday 20th and still we haven't had a single min of gameplay.

    A total con, we will get 4 days at best longer and thats only if it turns up today, yet I expect it won't!

    Please get our codes to us immediately as this is false advertising, I know people who only purchased the UE a few months ago yet they already have their codes.

    This is already a shorter beta than the last gears so why ruin it for us?

    If we were to be promised beta access from April 18th for UE owners, then the codes should have been received prior to that date for live play from the 18th, absolute disgrace, SORT THIS OUT AND GIVE US WHAT WE ARE OWED!!!!!!!
  8. Smwutches Win User

    Gears of War Ultimate Edition Promotion

    Gears of War:Ultimate Edition is a stand alone game. It is the remastered version of the first Gears of War game. It does not include the other 4 games. The other 4 games are the original 360 versions and were included in 2 different promotions. You would
    receive codes for the 4 games if you either purchased and played Gears of War Ultimate by December 31, 2015 (the promotion you linked) or if you preordered Gears of War 4 (which would not include the Ultimate Edition).
  9. Mister Beep Win User

    Gears of War promo code for 4 additional games

    Hey fxbanker,

    You received a disc copy of Gears of War 4? If so, the codes should be located in the case if the bundle you purchased was specially marked. In order to receive the Gears of War 4 codes over Xbox Live, you would need to redeem a digital code for Gears of
    War 4, or would have had to purchase digitally through the Xbox Store. If you did redeem a Gears of War 4 code for the
    digital version, then Smwutches is correct that you will receive the codes within 30 days of the code redemption date.

    Please let us know if it is not digital so we can further narrow this down!
Thema:

Purchased Gears 4 and have yet to receive the codes for the other Gears games as promised.

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