Purchased games not showing up in app

jw_2237 · Mar 21, 2023

I purchased 6 games online. They only three are showing up in the app and none will download to the console. I have an Xbox S.

:)

jw_2237

I found them on the console in the store. I did a search and they showed up as purchased. They aren’t showing up in the app in my library but as long as they’re on the console I don’t mind.

Thanks for responding!

StuartATrueRed

Which games did you purchase, and where from?

Mister Maka

Hey there SavageSpirits.

Unfortunately if the offer has passed, we are unable to provide it for you again. If a game is available for a free weekend or Games with Gold, there is an option on the store page to purchase a license while the offer is available.

Thanks for your understanding!

SavageSpirits

Here is the screenshot of the Xbox App that made me confused and made me believed I already had the game.

steeledwand7664

Like Smwutches said as long as you are signed into the account that purchased the games they will automatically show up in the ready to install section of my games and apps the license for the games goes with the account that purchased them.

So if they are not showing up in the ready to install section of my games and apps then you are not signed into the account that purchased them.

Purchased games not showing up in app