Purchased game not working after cancelling GamePass

Discus and support Purchased game not working after cancelling GamePass in XBoX Games and Apps to solve the problem; I purchased Minecraft a few years ago on my Microsoft account. I’ve played it in my PC, my Xbox one and currently my Xbox series X. I got GamePass... Discussion in 'XBoX Games and Apps' started by CarinaCallaghan, Feb 22, 2023.

  1. Purchased game not working after cancelling GamePass


    I purchased Minecraft a few years ago on my Microsoft account. I’ve played it in my PC, my Xbox one and currently my Xbox series X. I got GamePass sometime last year but I haven’t been using it so I have cancelled my subscription. Now my Minecraft will not work without GamePass even though I own the game. If I go to the Microsoft Store it does not state that I own the game but instead gives me the option to purchase it again. Please help

    :)
     
    CarinaCallaghan, Feb 22, 2023
    #1
  2. Francia J. Win User

    Purchased game not working after cancelling GamePass

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    May I ask what is the exact prompt that you're getting? Because it may be asking you for an Xbox Live Gold subscription which is required to play an online multiplayer game.

    Also, can you please sign in to https://account.microsoft.com/billing/orders and check if you can see the game order from there stated as "completed".
  3. H3PA80R Win User

    Games Pass Questions & Concerns

    As long as your gamepass is active, games that are in the gamepass will run in that section. If you purchased the game seperatly it will work after your subscription is not longer active. Stuff you bought with the discount is your to keep and will work
    afterwards too. The only thing you cant use anymore after your subscription is canceled are games you dont purchased and the discounts you get for the addons or games. So dont worry about the games and dlc you already bought. Hope that answers your questions.
  4. crazydude1965 Win User

    Game pass issue

    Sorry about your issue friend i think if you delete game go to store and redownload purchase as long as it wasnt a addon you should find the game might work i think you just need to remove the gamepass association if youve cancelled gamepass
  5. ITILIANM0NST0R Win User

    Xbox Game Pass With Pre Order

    Also to add on , the gamepass would be a code that would most likely be released after the game came out to prevent people from pre ordering and then canceling after the get the gamepass code
  6. DrifterX22 Win User

    Does canceling regular Xbox gamepass delete your Xbox live subscription?

    You purchased gamepass and then canceled your Xbox live. Now you want to cancel gamepass so then when the subscription times run out you will no londer have either gamepass or live. You canceled both.

    I do not see any store refunding you for a subscription you bought, activated then canceled.
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Purchased game not working after cancelling GamePass

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