Purchased game from Microsoft store and it will not launch

Discus and support Purchased game from Microsoft store and it will not launch in XBoX on Windows to solve the problem; The game is Skyrim, when I try opening it I get File system error (-2015294512), I have tried reinstalling, restarting my computer, and some other... Discussion in 'XBoX on Windows' started by Justin_634, Nov 14, 2021.

  1. Justin_634
    Justin_634 Guest

    Purchased game from Microsoft store and it will not launch


    The game is Skyrim, when I try opening it I get File system error (-2015294512), I have tried reinstalling, restarting my computer, and some other things and nothing seemed to help. I am on Windows 10.

    :)
     
    Justin_634, Nov 14, 2021
    #1
  2. SammyVS Win User

    Purchased game from Microsoft store and it will not launch

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    These steps can help you, give it a try.

    Check for updates on Windows Update, update everything including optional/additional updates.

    1. Logout from Xbox app and Microsoft Store app

    2. Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset. Do this for the game too.

    3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.

    4. Open the Microsoft Store app, click on the 3 dots in the upper right corner>downloads updates>get updates and update everything.

    5. Restart your PC, log in to both apps and see if that solves the problem.
  3. telliott Win User

    Outer Worlds cloud save not available on second Win 10 computer

    I do not have the Xbox (Beta) app installed at home nor was I instructed to install it when I installed the game through the Microsoft Store. I've pinned The Outer Worlds app in my taskbar to launch the game subsequently.

    Just to make sure that I understand, I purchased the full game ($65) from the Microsoft Store, and not the monthly subscription, Xbox Game Pass for PC. Is saving to the cloud not possible if I bought the game from the Microsoft Store? When I first launched
    the game and was instructed to sign into my Microsoft account, it sure made it seem like cloud saves were the purpose for that.
  4. Rostom L Win User

    Minecraft and Windows-Email dont match

    Hi Rabumbel!

    Be sure to login your correct account from the Xbox app and the Microsoft Store.

    Launch the Xbox app and sign in with the Microsoft account you use for Xbox.
    Select your gamerpic, then select Settings.
    Under Account, select Change my Microsoft Store account.
    Follow the on-screen instructions and sign in to the Store with the Microsoft account you used to purchase the game.
  5. L Dubs89 Win User

    Why do Microsoft subscriptions change mid-month?

    I think games typically do leave Gamepass at the end of the month. That game could have been an exception?

    As for Gamepass discounts;

    How do Game Pass discounts on game purchases work?

    Xbox Game Pass members can save up to 20% on Xbox One games purchased from the existing catalog, as well as up to 10% off related game add-ons and consumables.

    Discounts are based on the Microsoft Store price and on the game’s global launch date. Between 31 and 90 days from a game’s launch date, members receive up to 10% discount off the Microsoft Store price. After 90 days from a game’s launch date, members receive
    up to a 20% discount. For game add-ons and consumables, Xbox Game Pass members receive up to a 10% discount from the day the add-on is released.

    Game Pass discounts are not combinable with other offers and are not redeemable for cash; discount offers exclude titles within 30 days of launch; discounts are based on Microsoft Store price. Requirements, features, online services, or subscriptions are
    subject to change and/or retirement. Discounts are subject to the Microsoft Services Agreement.
  6. SuperFlash1980 Win User

    Error 0x82d40003 forza 4.

    I have the exact same problem. I bought it from the MS Store and I've been playing it fine for weeks and all of a sudden today It won't launch and just keeps saying "Error 0x82D40003 occurs when you launch a game, Sign in with the account that purchased
    the game or app, or if it's a trial version that has expired, purchase the game or app from the Microsoft Store. For detailed instructions, select help." I'm using the right account and I've tried everything in help section and nothing has worked. This is
    frustrating and ridiculous.
Thema:

Purchased game from Microsoft store and it will not launch

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