Purchased game, but error message tells me my trial has expired

Discus and support Purchased game, but error message tells me my trial has expired in XBoX Games and Apps to solve the problem; I purchased Battlefield 1 (even preordered and all) back when the game was released. Played it for months then one day after a match a random error... Discussion in 'XBoX Games and Apps' started by xXxCaM151xXx, Jul 8, 2018.

  1. xXxCaM151xXx
    xXxCaM151xXx Guest

    Purchased game, but error message tells me my trial has expired


    I purchased Battlefield 1 (even preordered and all) back when the game was released. Played it for months then one day after a match a random error message from Xbox pops up that says my “trial for this game has expired” then says “to keep playing, buy the
    game from Microsoft Store. (90x803f9007)”. Even though I bought the game before, NOT A TRIAL, I have clicked on “see in Microsoft store” which brings me to the games page in the store. There, it doesn’t even give me the option to purchase the game because
    it says I already own it and just gives me the option to click “play”. Once I click play it comes up to the initial error message that my “trial for this game has expired”. Can someone please help me solve this?! This is extremely frustrating!

    :)
     
    xXxCaM151xXx, Jul 8, 2018
    #1
  2. iReal Hunter US
    iReal Hunter US Guest
    Can't connect to wot and play online

    i get an error message that my trial period of wot has expired, but I activated xbox live gold membership and it won't help. Other multiplayer games plays just fine.
     
    iReal Hunter US, Jul 8, 2018
    #2
  3. kevin
    kevin Guest
    Original Xbox 360 E74 error message- Solution

    If your Xbox 360 has failed because of the E74 error, you’ll see the following message on the screen when you turn on your Original Xbox 360 console:

    System Error. Contact Xbox Customer Support.
    E74

    If you see this error message, you must repair your console. The warranty period for the E74 error is three years from the original purchase date of the console. If the warranty period expires, you’ll have to pay for the repair.
     
    kevin, Jul 8, 2018
    #3
  4. Zero Jehuty
    Zero Jehuty Guest

    Purchased game, but error message tells me my trial has expired

    Hello,

    Try both deleting the game and your profile then reinstalling both. That should shake them loose.

    If that does not work contacting support might be your best bet via Contact Us | Xbox Support

    Zero
     
    Zero Jehuty, Jul 8, 2018
    #4
  5. onyxishere
    onyxishere Guest
    Before deleting and reinstalling you could try power cycling the console by holding the power button on it for 10 seconds till it shuts down. If that and the delete/reinstall don't work then also try a factory reset. There's an option to keep installed
    games and apps so you won't need to redownload them.
     
    onyxishere, Jul 8, 2018
    #5
  6. GustavoRS14
    GustavoRS14 Guest
    You can delete the data of your profile from your console, but If It does not work You need to contact Xbox Support
     
    GustavoRS14, Nov 2, 2018
    #6
  7. AmberMcClure Win User

    Xbox Game Pass code expired

    I just purchased an Xbox one s with a bundle package that had a 1 month free trial of Xbox game pass and mine is giving the same error message. It tells me that the code has expired and cannot be redeemed. My expiration date is also 6/30/19.
  8. GustavoRS14 Win User

    Purchased game, but error message tells me my trial has expired

    You can delete the data of your profile from your console, but If It does not work You need to contact Xbox Support
  9. onyxishere Win User

    Purchased game, but error message tells me my trial has expired

    Before deleting and reinstalling you could try power cycling the console by holding the power button on it for 10 seconds till it shuts down. If that and the delete/reinstall don't work then also try a factory reset. There's an option to keep installed
    games and apps so you won't need to redownload them.
  10. Zero Jehuty Win User

    Purchased game, but error message tells me my trial has expired

    Hello,

    Try both deleting the game and your profile then reinstalling both. That should shake them loose.

    If that does not work contacting support might be your best bet via https://support.xbox.com/en-US/contact-us

    Zero
  11. Miami1sMyCity3 Win User

    Gamepass games not working

    Yes i am trying to play and it still wont let me. And i have never game shared with anyone. The error message says

    “Error 0x82D40007 occurs when you launch a game. Sign in with the account that purchased the game or app, or, if its a trial version that has expired, purchase the game or app from the Microsoft store” The games are still up on gamepass i believe
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Purchased game, but error message tells me my trial has expired

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