Purchase says not playable on this device.

Discus and support Purchase says not playable on this device. in XBoX Games and Apps to solve the problem; I have xbox one S. Purchased Remants 2 but it says not playable on this device. Why? 409ae9ec-4ed4-4c7c-99b8-6c9b58b30bdd Discussion in 'XBoX Games and Apps' started by dave poulin1, Jul 26, 2023.

  1. dave poulin1
    dave poulin1 Guest

    Purchase says not playable on this device.


    I have xbox one S. Purchased Remants 2 but it says not playable on this device. Why?

    :)
     
    dave poulin1, Jul 26, 2023
    #1
  2. ngocphi Win User

    Purchase says not playable on this device.

    Because it's not xbox one compatible you need something more upto date

    A series s/x or ps5 or pc

    Xbox one games don't have a s or x requirement
  3. DavidDanishefsky Win User

    Sherlock Holmes Chapter One - Website Says compatible with xbox one, Xbox one does not let me install the game

    I have an Xbox One X console but, when I go to the Microsoft store to purchase Sherlock Holmes Chapter One, it says "Not playable on this device". I don't understand.
  4. Ecxon T Win User

    Call of Duty Modern Warfare Digital Standard Edition cannot be purcahsed?

    Hi Luis,

    Yes, when I was trying to purchase that, it says the game is "not playable on this device," not only for MW but some other COD games too like COD WW2, COD black ops 3.
  5. Jani Oosthuizen Win User

    Not playable on Device ?

    Hi Jonny,

    Thank you for the assistance.

    I cant purchace it. It gives me the error in the Microsoft Store.
  6. Obsessive Power Win User

    Not playable on this device?

    Hi,

    It's a bug and one that MS have yet to acknowledge (at least at the time of writing anyway). The work around is to buy desired game via the website and then download it from your library.
Thema:

Purchase says not playable on this device.

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