Purchase Notifications

squidnugget499 · Feb 17, 2018

Recently, I have had purchases made on my sons account. He claims that he didn’t do them, which I believe. What’s weird about this is I used to receive notifications instantly anytime a purchase was made but since these unusual purchases have been made
I haven’t received any notifications. I haven’t changed anything in my settings. I plan on changing my password. I have already changed the passkey for purchases

:)

maxen · Feb 17, 2018

Turn off purchas notification

I think it's there as a security measure, and a pretty good one to have too.

If the emails bother you, you could go into your email settings and automatically filter them out into a separate folder or set them to deletion automatically (auto-deleting is inadvisable, though) using rules and such.

However, there are other ways for people to gain access to your account (not just through the console) and if they started spending money through it I am fairly certain you would want to be informed immediately.

C cRaZy D · Feb 17, 2018

Turn off purchas notification

Please don't revive old threads. It's better to start your own topic to get the best support tailored to you.

Thanks in advance.

HAZMAT RADIO · Feb 17, 2018

To view the sign in times and the IP address of where and when the account was used go here - Sign in to your Microsoft account

When you sign in, sign in using his account. The first entry will show you the IP address of your location and you can compare that to the other IP address entries. If they are all the same, then the account was used at the same location. If there's a variance
in the IP address then the account may have been used at another location.

If he's given his account to a friend to use then you should see a different IP address. If not then most likely he made the purchases.

HAZMAT RADIO

To view the sign in times and the IP address of where and when the account was used go here - https://account.live.com/Activity

When you sign in, sign in using his account. The first entry will show you the IP address of your location and you can compare that to the other IP address entries. If they are all the same, then the account was used at the same location. If there's a variance
in the IP address then the account may have been used at another location.

If he's given his account to a friend to use then you should see a different IP address. If not then most likely he made the purchases.

Jhonkito

Hi WillDevons, my name is Jhon, and will be a pleasure help you

No, parents will not receive notifications when a child purchases a subscription if spending notifications are disabled for the child's account.

Spending notifications are a setting that allows parents to receive notifications when their children make purchases in the Xbox Store. If spending notifications are turned off, parents will not receive notifications about purchases made by the child, including the purchase of a subscription.

To turn off expense notifications for a child's account, follow these steps:

-Open the Xbox app on your console.
-Press the Xbox  button to open the guide.
-Select Profile & system > Settings > Account.
-Select Family.
-Select the child's name.
-Scroll down to the "Notifications" section.
-Uncheck the "Notify me about this family member's purchases" box.

Once you have turned off spending notifications, parents will not receive notifications when their child purchases a subscription. However, parents will still be able to see the child's purchases in their purchase history.

For your reference, I have included a link where you can find more details about the solution I suggested.

https://support.xbox.com/help/subsc...ames-apps/purchase-settings-for-child-account

I hope the information I gave you has been useful to you, have a happy day.
Jhon

SigmaTheDJ

Thanks for the reply, but are you an AI bot?

I don't want to add a passkey to make purchases, and I don't want to turn off notifications. In fact, there's not even a notification option for Rewards.

I want to disable receiving messages from Microsoft every time I make a purchase.

i need dineros

Did not help.

I also did not receive a notification email for my purchases.

Il OLD SKOOL lI

I think if you log into your Microsoft email account go to setting then billing you can see all recent purchases

Purchase Notifications