Purchase not received on Farmville 2 Country Escape game

That is ridiculous. I have no intention of buying anything. I paid the money in order to purchase keys in a game called Farmville 2:Country Escape; however, I am not able to purchase anything. The Farmville 2 program tells me "Your purchase couldn't
be completed." I feel tht it is the FV program's fault and therefore I do not intend to play that game any more. That game is the only one I play that requires purchasing items. Therefore, I have no use for the $50 in my Microsoft Account. Please refund
the monies.

Hello MegaThoughts,

Thanks for posting on the Xbox forums. We understand that you are interested in transferring your Microsoft currency to your personal funds. As stated by Smwutches, this process is not possible. The currency will need to be used to purchase an item
from the Microsoft Store. We have a support article that provides
troubleshooting for purchase errors. This can help resolve the issue with the failed transaction so you can get the keys in Farmville 2:Country Escape. We hope this information helps
MegaThoughts!

Per il gioco in oggetto ti consiglierei il forum di Zynga in cui c'è anche una sezione dedicata alla versione Windows per tutte le problematiche:

https://zyngaplayerforums.com/countryescape/categories/windows-phone-pc-laptop-bugs-issues

Translation: [ For the game in the subject I would recommend the Zynga forum where there is also a section dedicated to the Windows version for all issues:

Https://zyngaplayerforums.com/countryescape/categories/windows-phone-pc-laptop-bugs-issues]

Grazie, proverò lì

[Translation]

Thanks, I'll try There

Yes, it is. I have a american account, but live in another country. Just receive this 2 games.