Punishments, support, etc

Matt Westfall · May 4, 2023

Hey, so I was wondering something, after reaching out to support for a recent suspension I had on Xbox it was a communication one because I called someone a [mod removed], and orphan in one message only once after I was repeatedly harassed with messages like “I will break your jaw” “[mod removed] [mod removed] “I can feel ur fat rolls against the earth” more racial slurs, calling me fat, and I come on the next day to notice a warning. So I hop on Minecraft and notice them chatting but I couldn’t is this fair? Another question is that im worried im going to lose my account to a permanent ban as this is my fathers account also how can I reach out to support again because I don’t know where they will email me about my appeal form.

:)

Matt Westfall

I sadly didn’t report the other people at the time as of I was not thinking and I left out that I said the slurs after the called me slurs and once did I, but thanks for commenting on this.

Smwutches

Not all suspensions are issued immediately. As long as you reported the other person, the enforcement team will investigate and take the appropriate action.

Support doesn't handle suspensions. Only the enforcement team does. Typically the response to your appeal would be listed on the enforcement site or emailed to the email you use on your account.

As far as permanent bans, make sure in the future to report and block those messages instead of responding to them.

EvilOak27

I'm all for harsher punishment for quitting.

Also, I support harsh punishment for whoever was responsible for butchering this website.

Beef McLargeBig

Sentences are not levied period. M$ only cares about punishing JTaggers, gamertag sales, etc. You know, the people causing Micosoft money?

Tzensei

So that means that my current xbox one purchases, etc don't count for xbox live rewards? Seems like we would be punished for upgrading in that case.

Punishments, support, etc