Punch Card Error

Discus and support Punch Card Error in XBoX Rewards & Social to solve the problem; I purchased Titanfall 2 on Oct 28th (the release date) and I believe this purchase was incorrectly applied to the 'Punch it up with digital pre-orders'... Discussion in 'XBoX Rewards & Social' started by SteveTanner_2112, Nov 10, 2016.

  1. SteveTanner_2112
    SteveTanner_2112 Guest

    Punch Card Error


    I purchased Titanfall 2 on Oct 28th (the release date) and I believe this purchase was incorrectly applied to the 'Punch it up with digital pre-orders' punch card. I would like the My VIP rewards this purchase should have entitled me to. This is happened
    to me in the past and sometimes I've been requested to wait until the punch card expires before I should expect to get my rewards credits. I find that resolution to be unacceptable. With Xmas coming up, I would very much like to have access to those credits,
    please and thank you!

    :)
     
    SteveTanner_2112, Nov 10, 2016
    #1
  2. SteveTanner_2112
    SteveTanner_2112 Guest
    Punch Card Error

    I purchased Titanfall 2 on Oct 28th (the release date) and I believe this purchase was incorrectly applied to the 'Punch it up with digital pre-orders' punch card. I would like the My VIP rewards this purchase should have entitled me to. This is happened
    to me in the past and sometimes I've been requested to wait until the punch card expires before I should expect to get my rewards credits. I find that resolution to be unacceptable. With Xmas coming up, I would very much like to have access to those credits,
    please and thank you!
     
    SteveTanner_2112, Nov 10, 2016
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Punch Card Error

    Hello geddy 2112,

    After investigating why this occurred, we have determined an issue with the Games on Demand offer that we have brought up with our platform team. In the meanwhile, we will adjust your account to reflect this purchase. The Credits will be listed as an additional
    payback event from last month. You should see them pending by the end of next week!
     
    XBLRewards8, Nov 10, 2016
    #3
  4. XBLRewards8 Win User

    Punch Card Error

    Hello geddy 2112,

    After investigating why this occurred, we have determined an issue with the Games on Demand offer that we have brought up with our platform team. In the meanwhile, we will adjust your account to reflect this purchase. The Credits will be listed as an additional
    payback event from last month. You should see them pending by the end of next week!
  5. Chamdogg1 Win User

    Rewards: Outer Worlds DLC points not with Season Pass?

    I bought the expansion pass via the punch card after it was live and it hasn't counted that either. I'm also hearing issues where the individual DLC was purchased and the punch card isn't updating either.
    Same here - I can't get it to complete the punch card.

    Any ideas Microsoft?
  6. II M0Z II Win User

    Unread E-mail Found About Xbox Punch Card

    Does it say what the punch card was for and if so had you completed the task?

    If not you may have been sent the email in error or have an address similar to another user.
  7. Shelps1954 Win User

    15,000 credits

    I per-ordered 2 games but only got 1 punch on my punch card
  8. Nursemorph Win User

    Deals Unlocked Punch Card not tracking puchases

    You would need to contact Rewards support and ask them to look into it and hope they manually credit you. A lot of people have been having issues with this punch card....generally punch cards are very hit and miss as to whether they track

    I am presuming that you clicked the punch card first before making the purchases?
Thema:

Punch Card Error

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    Punch Card Error: I purchased Titanfall 2 on Oct 28th (the release date) and I believe this purchase was incorrectly applied to the 'Punch it up with digital pre-orders' punch card. I would like the My VIP rewards...