Proof of free download - Restoring my account

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Thank you for posting in Microsoft Community.



Since your post is on Gaming and Xbox, we would like to ensure that we fully understand what you would like to access. May we know if you would like to see the receipt of the purchases made or download history of your games?

For download history in Xbox, we do not have feature however, browsers keep them for your reference.

Games you own will display on Xbox Console and on Microsoft Store while the Xbox app shows installed games that you can play on the PC.

See support articles related to install, download and purchase:

• Find and install your Microsoft downloads from Microsoft Store - Microsoft Support
  
• View your Microsoft Store order history - Microsoft Support
  

It seems like you are requesting for a download history for Xbox games or Microsoft products and games. If so, we encourage you to share this with our Engineers. Please use Feedback Hub app for the idea - Send feedback to Microsoft with the Feedback Hub app - Microsoft Support.

However, if in-game purchases are showing in your account and not the game download or purchase, you may want to check if you have previously subscribed to Xbox Game Pass. Xbox subscription allows you to play and install the game instead of buying them.

Finally, if our description is far from what you are trying to do, please let us know more details about your concern.

We look forward to your response.

If you have other clarifications about this matter, you can get back to us by replying to this post.



Sincerely,



Microsoft Community Moderator

Good day!



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com).



Thank you for your understanding.


Respectfully,



Microsoft Community Moderator

If that's the one month trial, the Gold subscription won't show up in your account, since it's free and a trial.

Try to go online and download the free games with Gold, and that should be a proof of your being on Gold.

what does Restore to factory defaults do? does it delete my cache or my download history?

also all this disconnecting might have started when i added another proof to my account. i kept getting pop ups on my xbox to do so and i couldnt goin to my email untill i did. could that be why i heep disconnecting every few minutes?

To explain a bit why that won't work:

The Xbox One doesn't understand the "language" in which the Xbox 360 games are stored on disc or USB. The disc for physical copies is just a "proof of purchase" for the Xbox One, and the actual code for running the game on the Xbox One is downloaded from
the Xbox Marketplace in a "translated" language the Xbox One can understand.

If you installed a game from disc on an USB drive, it's missing the "proof of purchase" license the disc would provide.

If it were a digital download game, it would show up under Ready to Install in your account's Games and Apps, and you could simply download it for free, as the "proof of purchase" for a digital download game is stored in your account.

However without a disc, there is no proof of purchase, and you can't install the game on the Xbox One.