Promotional Xbox Live Gold change for VIP rewards

Discus and support Promotional Xbox Live Gold change for VIP rewards in XBoX Rewards & Social to solve the problem; I was told I have a promotional Xbox Live Gold membership and that it isn't eligible for Xbox Rewards. How can I change my Gold membership to a... Discussion in 'XBoX Rewards & Social' started by Tek_Dragon, Dec 22, 2016.

  1. Tek_Dragon
    Tek_Dragon Guest

    Promotional Xbox Live Gold change for VIP rewards


    I was told I have a promotional Xbox Live Gold membership and that it isn't eligible for Xbox Rewards. How can I change my Gold membership to a non-promotional one?

    :)
     
    Tek_Dragon, Dec 22, 2016
    #1
  2. Tek_Dragon
    Tek_Dragon Guest
    Change promo Live Gold membership?

    Hello,

    I've been told my Xbox Live Gold membership is a promotional one and therefore doesn't qualify for Xbox Live Rewards VIP - how can I change this?
     
    Tek_Dragon, Dec 22, 2016
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Gems not received

    Hello Wisefr0g,

    After reviewing your account, your Gold subscription for the last three months was a promotional, discounted subscription. As mentioned in the FAQ, promotional subscriptions are not eligible for Rewards:

    My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?



    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
     
    XBLRewards8, Dec 22, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Promotional Xbox Live Gold change for VIP rewards

    Hello TekDragon,

    Unfortunately, you cannot change your Memberships. You will have to wait for your promotional subscription to end and load a non-promotional subscription after it is over.
     
    XBLRewards8, Dec 27, 2016
    #4
  5. Judge Win User

    VIP

    " What are VIP Exclusives?

    A. VIP Exclusives are special offers and rewards that are part of the Xbox LIVE Rewards program. To be eligible, all you have to do is become an Xbox LIVE Rewards Gold member and stay active on Xbox LIVE."
  6. XBLRewards8 Win User

    Promotional Xbox Live Gold change for VIP rewards

    Hello TekDragon,

    Unfortunately, you cannot change your Memberships. You will have to wait for your promotional subscription to end and load a non-promotional subscription after it is over.
  7. WickedCueball Win User

    Xbox live VIP

    How are VIPs selected?

    A. The selection of VIPs differs for each Xbox LIVE Rewards VIP Exclusives offer, but if you stay active and remain an Xbox LIVE Gold member, you'll increase your chances of being selected. So, stay Gold and you could be a VIP!
  8. XBLRewards8 Win User

    Gems not received

    Hello Wisefr0g,

    After reviewing your account, your Gold subscription for the last three months was a promotional, discounted subscription. As mentioned in the FAQ, promotional subscriptions are not eligible for Rewards:

    My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?



    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  9. XBLRewards4 Win User

    Xbox Live Reward System

    Hi FASTGUNNER: I can get you answers for #2 and #3. Your #1 wasn't an Xbox LIVE Rewards promotion, but I can move your post over to the right Forum so you can get an answer on that.

    #2: Unfortunately, the adidas Superstar Track Suit VIP award is no longer available. The VIP Exclusives expire one year after awarding and that's been well over a year. Apologies that I don't have better news on that one. If you see any other VIP Rewards
    on your account that you didn't receive, please let us know right away.

    #3: If you had Netflix prior to joining Xbox LIVE Rewards, you can't qualify for that award. I'm sorry again for the bad news! The good news is that when you renew your Xbox LIVE Gold membership, you will qualify for the Reward.

    I'm going to move your post over to the Promotions Forum now, but please create another post here if you still have anymore Rewards-releated questions.
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Promotional Xbox Live Gold change for VIP rewards

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