Promotion not recieved

Discus and support Promotion not recieved in XBoX Sales and Promo to solve the problem; I purchased xbox live with the promotion of a 5GPB xbox live voucher and havent receieved it 6398b212-a77d-413f-be5f-e6a697b655d7 Discussion in 'XBoX Sales and Promo' started by JackPlunkett98, Feb 11, 2016.

  1. JackPlunkett98
    JackPlunkett98 Guest

    Promotion not recieved


    I purchased xbox live with the promotion of a 5GPB xbox live voucher and havent receieved it

    :)
     
    JackPlunkett98, Feb 11, 2016
    #1
  2. BeastlyMana
    BeastlyMana Guest
    Trouble with Baird's Goggles ...

    Not likely, the newsletter E-Mail where I learned of this promotion was recieved on the 7/12/2012, so this is a new promotion. No where, even in fine print, does it mention a end date for this promotion.
     
    BeastlyMana, Feb 11, 2016
    #2
  3. Tyarent
    Tyarent Guest
    STILL HAVE NOT RECIEVED PROMOTION!!!

    It has been 2 months since I sent in my receipt for the get the most promotion. I have contacted Questions@EPrizefullfilment, or whatever the email is. ITS BEEN 2 MONTHS AND NOTHING HAS BEEN DONE!!! Nobody has been able to resolve this issue. I am disgusted
    and appalled by the lack of customer service. I have been loyal to Xbox but Xbox sure as hell isn't loyal to its customers and I am proof. All that has to be done is a code is generated and sent to me via email. HOW DOES THAT TAKE 2 MONTHS.

    Who can I contact to get this resolved. I've tried E prize, I'm trying this, who else is there to get this resolved, SO I CAN GET MY DAMN PROMOTION ALREADY!!!
     
    Tyarent, Feb 11, 2016
    #3
  4. ngocphi
    ngocphi Guest

    Promotion not recieved

    What did your buy it with

    A prepaid code or a credircard if prepaid code that would. Be why

    You need for buy the promotion

    Prepaid codes are set terms when you're purchased it from the retailer not the time you entered it

    So it counts as a previous purchase

    If credit card you must wait 6-8 weeks for the code and also you cant cancel the membership till after you received it
     
    ngocphi, Feb 11, 2016
    #4
  5. JackPlunkett98
    JackPlunkett98 Guest
    I used my debit card to purchase it
     
    JackPlunkett98, Feb 11, 2016
    #5
  6. Mister Quimby
    Mister Quimby Guest
    Hey there JackPlunkett98!

    As ngocphi stated above, if you purchased an Xbox Live Gold membership with a credit or debit card, it will take up to 6 weeks for you to receive your code. If it has been over 6 weeks, be sure to let us know. Thanks!
     
    Mister Quimby, Nov 3, 2018
    #6
  7. Mister Quimby Win User

    Promotion not recieved

    Hey there JackPlunkett98!

    As ngocphi stated above, if you purchased an Xbox Live Gold membership with a credit or debit card, it will take up to 6 weeks for you to receive your code. If it has been over 6 weeks, be sure to let us know. Thanks!
  8. JackPlunkett98 Win User

    Promotion not recieved

    I used my debit card to purchase it
  9. Smwutches Win User

    Not recieving promotion

    You should receive the code by November 2. If not, you'll want to post back here.
  10. ngocphi Win User

    Promotion not recieved

    What did your buy it with

    A prepaid code or a credircard if prepaid code that would. Be why

    You need for buy the promotion

    Prepaid codes are set terms when you're purchased it from the retailer not the time you entered it

    So it counts as a previous purchase

    If credit card you must wait 6-8 weeks for the code and also you cant cancel the membership till after you received it
  11. EmptyStatic Win User

    Just got the $75 Xbox Promotional code ad on my Xbox 360

    Just wanted to let you all know that I recieved a message with my $75 promotional credit. Did you recieve your yet?
Thema:

Promotion not recieved

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