Program not deposited

Discus and support Program not deposited in XBoX Rewards & Social to solve the problem; The month is ending and the program has not yet deposited the credit, I have been since the beginning of the month with 5100. The month is ending and... Discussion in 'XBoX Rewards & Social' started by millencolin1987, Apr 21, 2017.

  1. Program not deposited


    :)
     
    millencolin1987, Apr 21, 2017
    #1
  2. Smwutches
    Smwutches Guest
    Arbitrary Credit/Charge

    They're money being deposited into your account from the Rewards program, not actual charges. So you are getting money back.
     
    Smwutches, Apr 21, 2017
    #2
  3. Smwutches
    Smwutches Guest
    I'm needing to redeem my 50,000 credits without waiting until the 30th.

    Phone and chat support do not handle the Rewards program so they do not have correct information about the program. You can request a deposit if you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before
    needing to have 5,000 pending first, but not any earlier than the scheduled deposit dates. Once you reach 5,000, they are deposited by the following 15th or 30th of the month. There is no way to have credits deposited before the scheduled deposit dates.
     
    Smwutches, Apr 21, 2017
    #3
  4. Smwutches Win User

    microsoft balance and xbox live reward deposit refund

    If you check your digital returns at
    http://commerce.microsoft.com
    it should show you if it is deposits from the rewards program. You can also check your rewards statement on the MyRewards section of the rewards site for when deposits took place. If they took place at the same time as the
    deposits on the billing site, then those are definitely from your rewards deposits.

    Currency from the rewards program will expire one year after the deposit if it's not used.

    There is no word on if/when the program will shut down.
  5. Smwutches Win User

    Can you redeem a microsoft rewards xbox gift card on a different account than it is redeemed on?

    No. The funds from the Rewards program are automatically deposited into the account you use for the program.
  6. XBLRewards8 Win User

    Xbox Live Rewards credits not being added to my account

    Hello ECLIPSEAK JR,

    The Xbox Live Rewards program and Microsoft Rewards program are two separate programs with no overlap. If you are having an issue with your Microsoft Rewards account, you will have to ask them for support. If you are asking about your Rewards Credits not
    depositing, we only perform an automatic deposit at 5000 or more pending Credits. Since you are beneath this amount, you have not been scheduled for a deposit. At 1000 or more pending Credits you can request a deposit on the next available deposit date. You
    can do this from your MyRewards page.
  7. Smwutches Win User

    I'm needing to redeem my 50,000 credits without waiting until the 30th.

    Phone and chat support do not handle the Rewards program so they do not have correct information about the program. You can request a deposit if you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before
    needing to have 5,000 pending first, but not any earlier than the scheduled deposit dates. Once you reach 5,000, they are deposited by the following 15th or 30th of the month. There is no way to have credits deposited before the scheduled deposit dates.
  8. Smwutches Win User

    Reward points and Microsoft account.

    Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So it depends on when the credits became pending as to when they are scheduled for a deposit.

    For assistance with the rewards program, it's best to post in the Rewards program forum.
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