Profile wont connect to live after checking purchase history on my 360.

Discus and support Profile wont connect to live after checking purchase history on my 360. in XBoX Accessibility to solve the problem; When i tried to check my purchase history on my 360, it kicks me off live and says there is a problem. Then the account wont sign into live. It says... Discussion in 'XBoX Accessibility' started by joshmckibben, Dec 20, 2021.

  1. joshmckibben
    joshmckibben Guest

    Profile wont connect to live after checking purchase history on my 360.


    When i tried to check my purchase history on my 360, it kicks me off live and says there is a problem. Then the account wont sign into live. It says theres a credential problem. So i did what the community said. I deleted the account, deleted the system cache, and redownloaded the account. It worked! But when i checked my purchase history again to redownload some games, it did the same thing. Ive tried it several times and the results are the same. Please help

    :)
     
    joshmckibben, Dec 20, 2021
    #1
  2. Christopher Revoredo Win User

    Profile wont connect to live after checking purchase history on my 360.

    Hi there Josh welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. Another thing that should help is opening ports! Give it a try!

    Port 53 (UDP and TCP)

    Port 80 (TCP)

    Port 88 (UDP)

    Port 500 (UDP)

    Port 3074 (UDP and TCP)

    Port 3544 (UDP)

    Port 4500 (UDP)
  3. Mister Quimby Win User

    Cant Access Halo: Reach?

    Hey there papasmurf00704!

    Sorry to hear about the issue! Is it possible that Halo: Reach was purchased with a different profile? When you get a chance, I suggest checking your

    Xbox 360 purchase history     to see if you are able to find Halo: Reach. Be sure to let us know the results after checking your purchase history. Thanks!
  4. voteDC Win User

    Don't know what I should do

    [quote user="Arkham99"]

    The way around it is to have the profile that purchased the content redownload it on the new console, eventhough it's all ready been transferred, after this step any profile on the new console will be able to access it again.

    [/quote]No it wont, as the console license will not be on that 360.

    So other profiles will not be able to access the content and nor will the purchasing one if there is no LIVE connection.

    If he hasn't done a license transfer to this new console then for other accounts to be able to access the content, the purchasing account must be signed into LIVE at the same time.
  5. UpInArmistice Win User

    How to make Purchase History work on Xbox 360?

    There is no solution on this support page that offers to check "Purchase History" on an Xbox 360. Only a solution to check "Download History" on an Xbox 360 or "Purchase History" on a computer.

    The GUI menu option for "Purchase History" exists on the Xbox 360, it simply doesn't work. The "old link" explanation from a console that is still supported by ad, Xbox Live and digital store revenue does not suffice.
  6. uyyghgyt5t Win User

    if I buy from xbox 360 live.

    After purchasing it one xbox 360 check download history on the XBOX ONE
Thema:

Profile wont connect to live after checking purchase history on my 360.

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