Profile stolen

Discus and support Profile stolen in XBoX on Consoles to solve the problem; Not sure if anyone can help, someone has stolen my profile and I am unable to get it back, what do I do, I cannot log into it... Discussion in 'XBoX on Consoles' started by ImmelN, Jan 18, 2019.

  1. ImmelN
    ImmelN Guest

    Profile stolen


    Not sure if anyone can help, someone has stolen my profile and I am unable to get it back, what do I do, I cannot log into it

    :)
     
    ImmelN, Jan 18, 2019
    #1
  2. Dark Prince 95 Win User

    Profile stolen

    Hi immeIN,

    contact xbox support: https://support.xbox.com/it-IT/contact-us
  3. XBF Erick C Win User

    Profile stolen

    Hey there ImmelN,

    Sorry to hear you are running into this problem. I would take a look at the support article "I think my account has been hacked." This
    will walk you through some steps to recover your account. Based on the selections it will guide you through recovering the account, and if you cannot recover the account it will direct you to
    Contact Xbox Customer Support for further assistance.

    Go ahead and give it a try, I hope this helps.
  4. oOUTSIDERo62 Win User

    stolen profile

  5. J2H Zrax Win User

    Profile stolen

    yeah its best just to contact customer support.
  6. oOUTSIDERo62 Win User

    stolen profile

    The only way this could have happened is if you gave somebody your login details. You will need to get in touch with phone support and have them open an unauthorized access investigation. The account will be frozen during the investigation. For North America,
    800-4MY-XBOX
Thema:

Profile stolen

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