Profile picture not working

Discus and support Profile picture not working in XBoX on Mobile to solve the problem; So I have a custom gamerpicture that Ive had foe a while now. I went on the Xbox app and when I tried to change it, it said "Sorry we cant upload the... Discussion in 'XBoX on Mobile' started by PurpleWhaleXD, Apr 12, 2020.

  1. PurpleWhaleXD
    PurpleWhaleXD Guest

    Profile picture not working


    So I have a custom gamerpicture that Ive had foe a while now. I went on the Xbox app and when I tried to change it, it said "Sorry we cant upload the picture right now, try again in a little while". For about the past 2 weeks it hasnt let me change it
    and Im not sure why. From what I understand I dont have a ban because I still have my old gamerpicture so I dont think its that. I tried Xbox Beta as well and it wouldnt let me change it on that either.

    :)
     
    PurpleWhaleXD, Apr 12, 2020
    #1
  2. XBF Leo G Win User

    Profile picture not working

    Hi PurpleWhaleXD,

    Thank you for posting on the Xbox forums. As the question has been answered, I will go ahead and lock this thread to prevent repetitive answers.
    Feel free to come back anytime if you have a question or issue. We will be more than happy to answer any questions and provide solutions. Thank you again and have a good day
    PurpleWhaleXD!
  3. PurpleWhaleXD Win User

    Profile picture not working

    Yes it does help a lot, thank you very much
  4. PurpleWhaleXD Win User

    Profile picture not working

    I dont think thats the reason, Ive changed it plenty of times and just tried it with one that Ive had it set as before and it didnt work
  5. ReconIsAwesome Win User

    Profile picture not working

    Your Custom Gamerpicture has to be 1080x1080 to be able to have a custom one
  6. TattBear Win User

    Profile picture not working

Thema:

Profile picture not working

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