Profile not coming up

Discus and support Profile not coming up in XBoX Games and Apps to solve the problem; When I used to play batman it would let me log into my prayer profile and upload my progress. Now my player profile is gone and it only let's me play... Discussion in 'XBoX Games and Apps' started by Asal09, Feb 25, 2022.

  1. Asal09
    Asal09 Guest

    Profile not coming up


    When I used to play batman it would let me log into my prayer profile and upload my progress. Now my player profile is gone and it only let's me play from cloud storage. All my progress is gone. Idk how to get my profile to pop up again! I have an Xbox s

    :)
     
    Asal09, Feb 25, 2022
    #1
  2. Asal09 Win User

    Profile not coming up

    Hi Ricardo, all I am seeing is the cloud storage option. On the Xbox I've tried logging in and out but it still not giving me the option when i try and play batman to shows my gamer profile. at first i though i was logged out of my account but ive done several thing to try to get the game to bring up the player profile. Ive tried erasing my accoung and signing in again on the xbox and nothing. The batman game I am playing is the lego batman game.


    [​IMG]


    Before i saw my player profile with my user name and icon. All i see is the cloud option.
  3. Ricardo Lechuga Win User

    Profile not coming up

    Try this to solve this situation you must enter the backward compatible game, once in it press the View button and menu at the same time, the 360 ​​dashboard will appear, select manage storage, there you can delete the profile that has the problem, after that you go back to the 360 ​​dashboard and download the profile again
  4. Ricardo Lechuga Win User

    Profile not coming up

    If you are playing on Xbox one and trying to recover the saves from when you played on Xbox 360, that would depend if you had Xbox live gold when you played

    If you use to play on Xbox one, all the saves are in the cloud, as this it's automatically sync
  5. Asal09 Win User

    Profile not coming up

    I've always played on my Xbox s, but I did recently upgrade from Xbox gold to Xbox live. Could that be the reason?
  6. Ricardo Lechuga Win User

    Profile not coming up

    Hi Asal09! My name is Ricardo an independent advisor ready to help you with this situation!

    The profile it's linked to the Xbox account you are using to play the game, if you see a different in game profile means you are not using the same Xbox account

    For more detailed information please explain a little more about what Batman game exactly and how this happened please
Thema:

Profile not coming up

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