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CFMI CFM56 · Jan 3, 2017

Hello. Upon entering the horison Forza 3, the game displays a message: profile you are trying to download is not available,. What could be the problem. Thank you.

:)

XavNotFound · Jan 3, 2017

Profile not available ?

Heya!

I bought FH3 today, on PC, and when i start the game, it says that my profile is unavailable, why ? Also, i verified stats, and i already have fans and all the stuff, i apparently played 42 mins already... uh ?

Hope that you can help meh, thanks.

XavNotFound · Jan 3, 2017

Profile not available ?

Well, i got the problem, that's just my save file that got corrupted. Apparently, what i need to do is reset the game in the windows settings, then start it and cancel the sync. after playing a little bit, when you restart the game it should ask for using
cloud save or the local save, select local, and everything come back to normal !

Catherine Cus. · Jan 4, 2017

Hi,

Let’s isolate your concern by answering the following questions:

1. Are you using an Xbox One or Windows 10?

2. Are you able to launch other games?

3. Have you made any changes to your device before encountering this issue?

4. Do you have an Xbox Live Gold Membership?

We’ll be waiting for your response.

XavNotFound

Well, i got the problem, that's just my save file that got corrupted. Apparently, what i need to do is reset the game in the windows settings, then start it and cancel the sync. after playing a little bit, when you restart the game it should ask for using
cloud save or the local save, select local, and everything come back to normal !

Catherine Cus.

Hi,

Let’s isolate your concern by answering the following questions:

1. Are you using an Xbox One or Windows 10?

2. Are you able to launch other games?

3. Have you made any changes to your device before encountering this issue?

4. Do you have an Xbox Live Gold Membership?

We’ll be waiting for your response.

ArminatorX

If you bought the console used, be aware that digital game ownership licenses are tied to the account that originally bought the game, not the console you bought.

While the original purchaser can allow one console to share their games to other people playing on that console, that sharing right to the console can be revoked anytime.

So if you paid a higher price for the console because there were games installed on it, get to the seller and demand your money back.

Digital games can't be resold, and are basically worthless to you.

If the seller was kind enough to keep the console you bought as their "Home Console" (and allowing the console to share their games to you), and you get the Multiplayer error, you will need a Gold membership to play online multiplayer modes.

Please check under https://account.microsoft.com/services if you have a valid, paid Gold membership on your account.

AndyDawg

That's great, thanks. I see now that the Gold is req. The seller didn't try to dupe me or anything - was actually a close friend whose son used the thing about ten times before switching to PS.

Thanks again!

XBF Leo G

Hello AndyDawg,

Thank you for bringing this issue to our attention. Does an error message appear when you launch the game? Does this issue occur with multiple profiles? We recommend utilizing the article entitled

My Xbox One Game Won't Start in order to resolve this issue. Be sure to let us know the results!

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