Profile info? Gamertag removal required

Discus and support Profile info? Gamertag removal required in XBoX Games and Apps to solve the problem; Hi, frustration reigns! new laptop, downloading Alphajax, computer thinks it knows better creates a new account profile when I already have one on hand... Discussion in 'XBoX Games and Apps' started by IreneAnneJ, Jan 14, 2018.

  1. IreneAnneJ
    IreneAnneJ Guest

    Profile info? Gamertag removal required


    Hi, frustration reigns! new laptop, downloading Alphajax, computer thinks it knows better creates a new account profile when I already have one on hand held Surface that I want to use on new laptop, stupid thing now I have a brand new gamertag attached to
    my account that I can't remove and resume play on my original gamertag. Why does xbox make it so difficult to remove unwanted gamertags and play using an original. At my wits end trying to remove new gamertag and resume play with the ONLY gamertag I need.
    Trouble is I suppose having an old Hotmail, now a live.com account and a new outlook account, computer's confused.

    :)
     
    IreneAnneJ, Jan 14, 2018
    #1
  2. tha_villain
    tha_villain Guest
    How do you remove all information from your Xbox One console?

    you want your profile/gamertag removed but want to keep the digital games? I don't know how you would even expect that to be a possibility.

    you can easily remove the payment information and all that though
     
    tha_villain, Jan 14, 2018
    #2
  3. Bestlano
    Bestlano Guest
    Gamertag change/removal

    Hi RunicSeven71, We only focus on the Xbox App but Xbox Support should be able to assist with your profile/Gamertag questions:
    support.xbox.com/.../contact-us

    Thanks

    Best
     
    Bestlano, Jan 14, 2018
    #3
  4. ChiefJoboo Win User

    error 0x803F8001 xbox one

  5. ChiefJoboo Win User

    Block success

  6. M3tal Daz3 Win User

    repute my acount

  7. ChiefJoboo Win User

    cannot login to xbox live error code 0x800704EC

    Solutions:

    1. First turn off and unplug your console for 30 seconds. Try again.

    2. Redownload your profiles if you can:
    http://support.xbox.com/en-US/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

    3. Check for any system updates here: Settings > System > Console Info > Updates > [look for "update pending"]

    4. Reformat your console keeping games and apps (requires account redownload as well): Settings > System > Console Info & Updates > Reset console > "keep games and apps".
  8. Wishcatcher Win User

    0x87e105dc is alive and well

Thema:

Profile info? Gamertag removal required

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