Problems with xbox.

SpyN3T · Jan 2, 2014

First off, I got on today to find every single time I load a game I get disconnected from xbox live. So... I looked for a solution didn't find one. i restarted my xbox and tryed again and now I cant even connect to xbox live....... It connects fine to everything,
I checked the xbox live service status page. everything is on.. yet I can't connect to xbox live here I am cant even connect to xbox live to try and fix the problem I first got with disconnecting when I load a game.

Making this clear for those replying. It is not a problem with my network or internet connection nor is there an issue with my network settings.

:)

MisterSwitch · Jan 2, 2014

problems with xbox

Seems pretty straightforward to me, just post a thread in the appropriate forum. In this case, here;

forums.xbox.com/.../433.aspx

X 8BN milkey X · Jan 2, 2014

problems with xbox

yea but u know. i post a clan recruitment and with in hours its gone.? like wtf

eG x Thee Elf · Jan 2, 2014

If you have no problems signing into Xbox Live and 100% without a doubt know your e-mail and password associated with your Microsoft account, try safely deleting your profile, clearing your system cache 3
times, restarting your console, then re-downloading your profile. Just follow these detailed steps:

Sign out of your Gamer Tag Profile:

1) Press the Xbox Guide button in the middle of your Xbox controller and Press the Blue X to
Sign Out

Delete Profile:

1) Press the Xbox Guide button in the middle of your Xbox controller

2) Scroll right and go to the Settings tab, and then select System Settings

3) Select Storage

4) Select the device with your profile

5) Select Profiles

6) Select your Gamer Tag

7) Select Delete

8) Select Delete Profile Only

Clear System Cache:

1) Scroll right and go to the Settings tab, and then select System Settings

2) Select Hard Drive

3) Highlight Hard Drive, and press Y (Device Options)

4) Select Clear System Cache and select Yes

5) Repeat steps 2 thru 4 two more times so that your Cache is cleared 3 times

*NOTE* The cache stores such items as game updates, system update installation packages, and gamer pictures of your friends. Clearing the Xbox 360 cache does not remove your Gamertag, content that you have downloaded, game files,
or console software updates.

Turn off your console and start it back up.

Download Profile:

1) Press the Xbox Guide button in the middle of your Xbox 360 controller

2) On the Home tab, select Download Profile

Let us know if this resolves your problem.

Misses Joust

G'day W0lf! You are correct in your conclusion that the HDD is the issue here. Thank you for trying all the steps in our support pages!

Going forward, the best course of action will be this:

If you're still able to access files on your HDD, try to move your save files onto a USB flash drive or Memory Unit.
Register your console and order a replacement HDD at our repair site.
If you don't want to order a replacement there, I recommend you stick to trusted retailers from which to buy your new HDD, to make sure it is an official Xbox product. 3rd party HDDs will not support backwards compatibility with Original Xbox games, and
we cannot guarantee the quality of 3rd party devices.
Once the HDD is replaced, re-download your content. There's no need for a license transfer here as you'll be on the same console!

If you have any further questions, please let us know. =)

Silicel2

You could try to contact support and if you still have warranty you can explain the situation and if it is deemed necessary they can send it in for repair if they find anything wrong with it they will fix it if not they will send it back, just time lost.
Taking from your post I would go with the hard drive issue, make sure it is properly seated and never move the console while it is operating.

SilentGamer895

Have you had the E68 message again? If your console is having a hard time reading the discs it may need to be looked at due to the disc reader not working.

Honshuw0lf

My xbox has been reading game discs fine since removing the HDD, however while the drive was installed it would either say the game disc is damaged/unreadable (when it was unscratched/new) or that the download failed (despite it being on-disc play). I've
been able to load games up and play them for hours, save them to the mem unit without issue (with the HDD removed). So does that sound more like a bad/corrupt HDD rather than a faulty 360 (since the former seems more likely at this point after my investigation)?

SubtendedAsp8

I cannot access my xbox live account..

It just says Windows Live ID invalid.

Problems with xbox.