problems with the store, I need help

AlexInfnity · Aug 1, 2018

I need help, when I get to buy a game in the store does not appear the top where is the price and that, only appears from here down.

HELP Plissss!!!!!

:)

I MR I FRODO · Aug 1, 2018

my store still dont work

still having problems with the store i keep getting this error code 0x800700d8 i need help to fix it i cant even pre order fifa 18

Nemtojogando · Aug 1, 2018

Problems with the store

this text was used google translator.

In the last days I had a problem with the store of my xbox one. I entered my friend's profile to see what games he had and he had warframe so I clicked on the game to see him in the store, but when he came in he was bugged, he did not seem to have a download option. description of the game, type of platform, how many players and screenshot. In the buttons turned a square, for example "apart A to return" instead of A turned a square, and sometimes the store hangs by restarting the console to solve. These days had update I thought would solve but I continue with the problem in the store
Click to expand...

{Parity} · Aug 2, 2018

You will need to contact support purchasing issues. Contact Us | Xbox Support

{Parity}

You will need to contact support purchasing issues. https://support.xbox.com/contact-us

MatBadi

I open the chat with Microsoft service. I investigated with operator every step and...there is no reason. Probably my account will be update in future with same email address, but at the moment, if I redeem a code with old mail, the game it will be present
on my main email.

Thanks all for support, have a nice day.

MatBadi

Hi Mat,

Thanks for reaching out to us. Now, it seems to be that you would like to change your email address to the main one you use. This is something possible I would suggest for you to go over our article

'How to change the email address associated with your Microsoft account' this will guide you step by step.

Let us know if this helps!

I’ve checked everything. If I go to profile info, microsoft shows me the email address I don’t want (which is the address I used to create the account first time). However, when I press to “manage email addresses”, Microsoft page shows me only the email
address I want, already set as main account

MatBadi

When you say Xbox Store - do you mean you're using the Windows Store or the Xbox App on Windows 10?

I mean the Store on xbox (and I’ve got the same problem if i try to redeem a code from my xbox profile page using internet

kardevil2

ligue para suporte melhor opção

problems with the store, I need help