Problems with the KERNELBASE.dll in Forza Horizon 5

Shawn Bragdon · Oct 31, 2022

Below is the provided screenshot for the problem. I was unable to determine the cause but assume it is either a saved games issue or rendering issue.

I assume because this game is with Xbox Game Studios that I should consult to this forum for tips and guided information on this issue.

I bought the game on Steam & play it through Steam, I have deleted my local saves and downloaded the cloud saves from Steam, and I have tried reinstalling the game on an entirely new drive (C from (E drive.

Things that I have attempted to do to solve the problem:

Uninstall OBS Studio from Steam.

Uninstall Forza Horizon 5 from E:\SteamLibrary and installing it on C:\Program Files (x86)\Steam

Update my Nvidia graphics driver.

Running `dxdiag`, `sfc /scannow` & `dism` commands.

Resetting the Microsoft Store (although likely unrelated).

Removing GeForce Experience modifications on Forza Horizon 5.

Other Xbox Game Studios games I own (on Steam):

Halo Infinite

Halo: The Master Chief Collection

:)

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Shawn

Did you already tried everything from these articles as well?
https://support.forzamotorsport.net/hc/en-us/ar...

If yes and just to confirm, is this happening only with Forza Horizon 5?
And what are your hardware specs and Windows system?

Shawn Bragdon

Yeah I've already gone through the entire thread you have provided.

I just wanted to come back and say that it was a problem not on my end. It appears the cloud save on Steam, Xbox Live & locally were all corrupted and I had to use a new account to fix the issue.

JosefLBohorquez

Thanks for the extra info
If you want to use your other account again and if you have progress on if, you can try this article to restore the progress:
https://support.forzamotorsport.net/hc/en-us/ar...

_Sayan Roy_

I also have forza horizon 5 but the issue doesn't happen. But now the same is happening with rdr2 after 20-30mins of gameplay. Tried running as admin or compatibility mode.

Unde event viewer, two error codes show with rdr2 after 2 diff crashes, one is the access violation, another is kernelbase.dll fault

minghzhang

I'm pretty sure. Only Forza horizon 5 has this problem. I downloaded and installed Forza horizon 4 again. There is no problem. Games on other platforms also work normally.Forza horizon 5 can only enter the game when the network is disconnected, and then turn on the network, Can play normally.

Problems with the KERNELBASE.dll in Forza Horizon 5