Problems with Remote play with Razer Kishi Xbox controller on Samsung S10

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Please see a well detailed guide on how to troubleshoot the Xbox Wireless Controller here https://support.xbox.com/en-US/help/hardware-ne...

If that doesn't help with the issue, you will need to send the device to Microsoft for a service repair/replacement. You can see how to do that here https://support.xbox.com/en-US/help/hardware-ne...

If the controller is still under warranty, the repair/replacement is free. If the warranty has expired, it will cost you a fee depending on the type of controller you own. You can check out Microsoft's out of warranty service cost here https://support.xbox.com/en-US/help/hardware-ne...

Hope this helps!

I have a Samsung S10 and I got it on memorial day and I want to know how to connect the xbox one controller do my S10

I have the same issue with my Pixel 3. Happens with both a bluetooth, fully updated Xbox controller as well as a Razer Kishi with updated firmware. Clearly not an issue with controller but with the phone or with Game Pass.

I'm using an android. Samsung s23+. My old phone was a Samsung s10+ and that one works great for remote play still. I've tried uninstalling and reinstalling console is still set to sleep mode. No error codes. I noticed when I setup the Xbox in the Xbox app on my phone it test my settings and says I'm good to go but I click remote play on this device and it just spins forever and ever.

There's been an update for the Xbox App as of Feb. 3, 2020 but party chat still has the same problem for me. I'm using it on the Samsung galaxy S10. If its working for anyone else with an S10 please post.