Problems with redeeming overwatch coins code on battlenet

Hello Oisin, sorry to hear you're having trouble with your purchase.

I'm not sure why you would have been sent a 21 digit code for redemption. I'd like to first recommend checking the email you were sent for instructions on how to redeem the code.

If you are still having trouble then you may want to contact the Rewards Support team via https://go.microsoft.com/fwlink/p/?LinkID=823675

Hi Kevin, I'm Luis a Xbox user just like you. Thanks for reaching out us here. Are you sure you are linked to the same battlenet account? Because overwatch coins should be shared across all platforms

Hello Spence R, my name is Zahir

You are correct, it could be a server issue and restarting the game or the xbox it should reflect. According to the Blizzard support website, the delay in showing your latest coin purchases or earned credits takes between 24 hours to 72 hours. Usually, the coins will show up on their own after 24 hours.

Overwatch Coins purchased on Battle.net, Xbox, and PlayStation will be shared across all three platforms, meaning any Overwatch Coins you purchase on one of these platforms can be used on all of them. Overwatch Coins redeemed and/or purchased on Battle.net, Xbox, and PlayStation will not be accessible on Nintendo's eShop. Overwatch Coins redeemed and/or purchased on Nintendo's eShop can only be used for in-game purchases on Nintendo eShop.

You can view your Overwatch Coins total in the Battle.net Desktop App, or through Battle.net Account Management. Note that Overwatch Coins purchased on Nintendo's eShop will not be displayed in your Overwatch Coins total, however any Overwatch Coins earned through game play on Nintendo Switch will be displayed.

Content from in-game purchases made with Overwatch Coins on any platform will be accessible across linked accounts on all platforms (Battle.net, Xbox, PlayStation, and Nintendo). Overwatch Coins earned in-game will also be accessible across linked accounts on all platforms (Battle.net, Xbox, PlayStation, and Nintendo).

If you are still having this issue please contact blizzard below link

https://us.battle.net/support/en/article/319162

Thank you

Hi Viollla-chan. My name is Kyle and I'm an independent advisor.

Overwatch coins purchased or redeemed from the Xbox store are for Xbox consoles only. You must launch the game on an Xbox console for the coins to be redeemed to your Overwatch account. Once they're redeemed on console, they'll be available on PC too.

If you don't have access to a console, you may request a refund for the coins: https://support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders

Thanks,
Kyle

i know there's something similar on battlenet with overwatch . would be a great idea .