Problems with privacy and online safety setting acceptance

Discus and support Problems with privacy and online safety setting acceptance in XBoX on Mobile to solve the problem; Hey I'm trying to join a realm in minecraft on my phone and I can't. When I accept it says that I need to change my settings so I change them and when... Discussion in 'XBoX on Mobile' started by JamieBedford1, Jun 21, 2019.

  1. JamieBedford1
    JamieBedford1 Guest

    Problems with privacy and online safety setting acceptance


    Hey I'm trying to join a realm in minecraft on my phone and I can't. When I accept it says that I need to change my settings so I change them and when I press submit a message saying "an unexpected error has occurred please try again later". This has been
    happening for over 3 days now and I don't know why

    :)
     
    JamieBedford1, Jun 21, 2019
    #1
  2. XBF Amber M Win User

    Problems with privacy and online safety setting acceptance

    Hey there
    JamieBedford1    !

    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.

    For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.

    Thank you again and have a great day!
  3. XBF Brad A Win User

    Problems with privacy and online safety setting acceptance

    Hi Jamie,

    Thanks for coming to the forums. When you do the changes are you doing it on your phone? We recommend to try on a PC also try different browsers on the PC.

    Thanks,

    Brad
  4. XBF Mohammed C Win User

    Problems with privacy and online safety setting acceptance

    Hello R KX, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support!

    Please visit the link below, it will guide you to navigate through the privacy settings, and change the ones which prevent you from multiplayer mode: Manage Xbox online safety and privacy settings for your family group | Xbox Support

    Section: Manage settings on Xbox.com

    I wish you a lovely day, and I hope this helps you out!

    Kind Regards

    Stay safe, and happy gaming!
  5. JamieBedford1 Win User

    Problems with privacy and online safety setting acceptance

    Ok thanks very much and it's working now
  6. XBF Zineb F Win User

    Microphone problems on Sea Of Thieves

Thema:

Problems with privacy and online safety setting acceptance

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