problems with my reward points still not received them after my pre-order

Hello Vemonus Smithy,

The only way to receive Credits for a single pre-order is through our MicrosoftStore.com offer, which rewards 15,000 Credits for a single physical (disc) purchase off of MicrosoftStore.com. Since your purchase was a digital pre-order, it was not eligible
for any Credits. However, it did award one punch on the Games on Demand punchcard. That offer requires the purchase of three eligible games to complete the offer and receive 15,000 Credits.

Virtually every quarter, pre-orders have their own promotion that run and typically reward 15,000 reward points for pre-ordering 3 eligible titles. Unless you are a 5 Star MyVip member and receive the full 10% back then that promotion is worth more than
you would get if you just pre-ordered them at received MyVip % back.

Rewards are back online and points for pre order received (not yet for Forza).

I haven't received it either. I don't have a reward zone card though. The guy at the counter when I picked the game up at the Midnight Premier said that I was suppose to receive it via email after "redeeming my pre-order" which I did. I had given them my
email when I originally pre-ordered the game, so idk...

And and I have yet to receive my 15000 reward points for pre-ordering three of the available games for that mission or any of my other free to play missions for this month so please fix it