Problems with my credit card

Discus and support Problems with my credit card in XBoX on Consoles to solve the problem; I had "Gold" status with the automatic extension. I didn't have enough money on my credit card to pay for it, so it didn't extend, more than that, my... Discussion in 'XBoX on Consoles' started by Raon Liwan, May 26, 2018.

  1. Raon Liwan
    Raon Liwan Guest

    Problems with my credit card


    I had "Gold" status with the automatic extension. I didn't have enough money on my credit card to pay for it, so it didn't extend, more than that, my credit card got deleted from the account as one of the methods to pay for things and buy stuff. I deposited
    on my balance and now i'm trying to add it back, but god doesn't want to let me do this. I called to the support of my bank and they said it was all ok with my card. What do I have to do?

    :)
     
    Raon Liwan, May 26, 2018
    #1
  2. MarcosZeve
    MarcosZeve Guest
    cant pay my suspended Live Gold signature with any method.

    Greetings. I am from Brazil. I had problems with my credit card and my live signature was suspended when it couldn't be renewed. My problems with the credit card controller were solved and I also bought a one-year Live Gold gift card. But both methods
    are now refused when I try to pay for it. What should I do?
     
    MarcosZeve, May 26, 2018
    #2
  3. M3tal Daz3
    M3tal Daz3 Guest
    Problems with credit card

    You would need to contact xbox support billing section for this issue .

    1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    M3tal Daz3, May 26, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Problems with my credit card

    You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, May 27, 2018
    #4
  5. Smwutches Win User

    Problems with my credit card

    You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. juan van Win User

    Problem with my credit card.

  7. kyle_m4496 Win User

    Problem with my credit card

    Sorry, I'm not sure I understand. Do you need any further assistance?

    Thanks,
    Kyle
  8. jorge ramirez aguila Win User

    Problem with my credit card

    I won’t that count any more. I won’t pay more in this moment.
  9. kyle_m4496 Win User

    Problem with my credit card

    Hi Jorge. My name is Kyle and I'm an independent advisor.

    Do these charges show in your Microsoft account's order history? Check here: https://account.microsoft.com/billing/orders/

    If so, Microsoft Store support may be able to assist you further. You may find their contact options here: https://support.microsoft.com/account-billing/4f615f2a-6bbd-fd69-6695-ae213d63eef0

    Microsoft can only assist with billing queries if the charge comes from an account you own or have access to. If the charges do not show in your account's history, they must have come from a different account. Check if you gave your payment details to a friend or family. If not, you may be a victim of fraud. In this case, you'll need to contact your bank to dispute the charges and report your card as compromised.

    Please reach back if you have further questions.

    Thanks,
    Kyle
Thema:

Problems with my credit card

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