Problems with Microsoft Jigsaw not loading puzzles

Discus and support Problems with Microsoft Jigsaw not loading puzzles in XBoX on Windows to solve the problem; Jigsaw loads ok. Signs me in ok - yey - had problems in the past with that! But as soon as I choose a puzzle to play it appears to start it, but... Discussion in 'XBoX on Windows' started by FlauntyRug54, Jul 7, 2018.

  1. FlauntyRug54
    FlauntyRug54 Guest

    Problems with Microsoft Jigsaw not loading puzzles


    Jigsaw loads ok.

    Signs me in ok - yey - had problems in the past with that!

    But as soon as I choose a puzzle to play it appears to start it, but then the program closes down.

    Arggh!

    Any ideas how I can fix this?

    :)
     
    FlauntyRug54, Jul 7, 2018
    #1
  2. Jovanka Susak

    My daily challenge Microsoft jigsaw puzzles are not loading.
     
    LovesickPear814, Jul 7, 2018
    #2
  3. daily challenge

    For the past three days the daily challenge for Microsoft Jigsaw Puzzles will not down load the third puzzle. Why?
     
    PlumpNickel5917, Jul 7, 2018
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    Problems with Microsoft Jigsaw not loading puzzles

    From the MS support page:

    Remove and readd the program.

    You won't lose anything because it is tied to your Microsoft account.

    Just go to the app in settings and right click and uninstall.

    Then reinstall using the store.

    If that does not work then below is a link to the Jigsaw support.

    https://support.xbox.com/en-CA/legacy-devices/w...
     
    M3tal Daz3, Jul 9, 2018
    #4
  5. M3tal Daz3 Win User

    Problems with Microsoft Jigsaw not loading puzzles

    From the MS support page:

    Remove and readd the program.

    You won't lose anything because it is tied to your Microsoft account.

    Just go to the app in settings and right click and uninstall.

    Then reinstall using the store.

    If that does not work then below is a link to the Jigsaw support.

    https://support.xbox.com/en-CA/legacy-devices/w...
  6. BenignClock624 Win User

    freezing up

    I just signed in to jigsaw puzzles trying to put together a puzzle. It has froze up on me 3 times just doing the edge pieces, then it kicked me completely out of jigsaw puzzles. A friend is having the same problem. Is Microsoft ever going to repair the problem?
  7. ottevangers Win User

    Jigsaw still down

    I have the same for weeks now, and not only no new jigsaw puzzles but also the daily challenges are corrupted: the jigsaw-jam does not load but only spins. Could Microsoft do some repairs?
  8. conniejw765 Win User

    A forum is useless when no one answers the questions.

    Ok, since we've gotten no response from this forum, I went looking for a solution to the downloading puzzle problems. It's probably in your privacy settings.

    I found this solution in another support forum.

    1. Close Microsoft Jigsaw. 2. Go to settings. 3. Click on Privacy. 4. Click on Background Apps. 5. Turn on " Let apps run in the background, if it's off. 6. Scroll down to Microsoft Jigsaw and set it to "On"

    Now open Microsoft Jigsaw again and try to down load your puzzles again. If it doesn't work, restart your PC. Mine started working right after the restart. Good Luck.
  9. conniejw765 Win User

    downloading puzzles

    Ok, since we've gotten no response from this forum, I went looking for a solution to the downloading puzzle problems. It's probably in your privacy settings.

    I found this solution in another support forum.

    1. Close Microsoft Jigsaw. 2. Go to settings. 3. Click on Privacy. 4. Click on Background Apps. 5. Turn on " Let apps run in the background, if it's off. 6. Scroll down to Microsoft Jigsaw and set it to "On"

    Now open Microsoft Jigsaw again and try to down load your puzzles again. If it doesn't work, restart your PC. Mine started working right after the restart. Good Luck.
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Problems with Microsoft Jigsaw not loading puzzles

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