Problems with Groove Music still not fixed after a month of reporting an issue.

FlyingMonkees · Jun 19, 2017

As many people/ponies may know is that the Groove Music app may not unlock achievements, but that's one of the issues. The other issue is that in the Xbox One settings for privacy, the option "Others can see what you're watching or listening to" doesn't
work at all. It claims that others can see what music I am listening to right now but it doesn't do that at all. Yes, I have it set to Everybody/Everypony. As for the achievements, I have 0/10 unlocked. When I look at the "Welcome to the Jungle" achievement,
only 30.90% of everyone listened to 10 songs. Toggle shuffle 10 times is unlocked by 0.43% of gamers.

This is a similar issue but on Hulu. Why does it still have the Snap mode achievement when you can no longer do that? Also forgot to mention that every time I report this, Support tells me to reset my Xbox. I'm sorry but it's not just happening on my Xbox
if the unlock rate is that low. Thank you for reading this.

:)

Luna Spectrum · Jun 19, 2017

I haven't received my Grove music for 3 months

I still haven't receive the code for my 3 months music pass after purchasing a 1 month groove music pass.

Luna Spectrum · Jun 20, 2017

I haven't received my 3 month code for grove music.

I still haven't receive the code for my 3 months music pass after purchasing a 1 month groove music pass.

FlyingMonkees · Jun 22, 2017

I am sorry if this sounds rude, I was not trying to make it rude, I was just upset that I see updates for Groove from time to time and become happy to see if this issue has been fixed but it hasn't. I am very sorry.

FlyingMonkees

I am sorry if this sounds rude, I was not trying to make it rude, I was just upset that I see updates for Groove from time to time and become happy to see if this issue has been fixed but it hasn't. I am very sorry.

Tommy.--

Still no code for 3 months of Groove Music :-( !!

Miss Ghidorah

Hi there!

We have messaged you a 3-month promo code for Groove Music. Please be sure to check that!

Let us know if you're still seeing any issues.

David98761435

I responded to an email from Microsoft on 7/13/2016, signed up for a 30 day Groove Music Pass subscription on the promise by Microsoft for a 90 day Groove Music Pass access. A promo code has never been received. I was passed from one chat support representative
to another to another to another and then after spending 30 minutes was sent here. Maybe this will get resolved soon.

Their email stated "Rev up your summer soundtrack with 3 free months (90 days) of music.* Just sign up for Groove Music Pass, and after your first paid month ($9.99), we'll email you a promo code for your bonus months (as always, you can cancel anytime).
But hurry - this deal won't last forever."

JebusPowered

I am having the same issue with my windows phone, Xbox one, music.xbox.com, and windows 8 app. I am currently in the process of trying XBOX music out instead of Pandora. I would love to switch fully to Xbox Music, but this not fully syncing playlist is
a no go. If this is a still and issue by the end of my free month I am moving back. There is just no excuse for this to still be happening after 4 months of reported problems Microsoft.

Problems with Groove Music still not fixed after a month of reporting an issue.