Problems with Game DVR

PatoPatosso · Aug 30, 2018

Hello, I have come to write to you because I have a problem with the capture that brings Xbox in Windows 10 (game DVR). The following happens to me: I started using it and everything was the best, I saw
that it worked perfectly, so I continued using it for a long time, until from one day to the next, without having modified anything, it started to malfunction. What happens to me is that when you record everything goes well, but when I check the video, you
see clear problems in the recording, that is, it is called repeatedly and the audio is terrible. This capturing has worked very well and I would like to use it again as before, I repeat that I did not modify anything, it just started to work badly out of nowhere.
Greetings, I await your response.

PD: Sorry for my bad english.

:)

Doomed Saint · Aug 30, 2018

Record That not working

So I tried the Game DVR and it still didn't work, a window opened and said that the game DVR couldn't record, I'm a little surprised that Microsoft hasn't announced anything about this problem

The Lost Crypto · Aug 30, 2018

There is no sound in Grand Theft Auto IV Game DVR clips

Since GTA IV was made backwards compatible on Xbox One, I noticed that every time I watch a clip recorded with Game DVR, there is no sound. There are no sound problems with Game DVR clips of other games.

Flymonkey102 · Aug 31, 2018

Hey there!

Try the steps in this article.

Let us know if that resolves your issue!

Shadowhaxor · Aug 31, 2018

Sorry to hear you're having issues with the DVR. Since Xbox on Windows uses the Windows settings, there's where you need to start looking into.

If you head to PC settings -> Gaming -> Game DVR, this is where the settings are. You mentioned audio issues, so I would check the "Recorded Audio" setting and see what it's set to. If the quality is bad, you'll need to up to a better quality. As for the
video, if it has issues, it may be an issue with the frame rate capture. Make sure it is set to 30FPS and not 60FPS. While 60FPS is superior, it also requires more processing power and it could be an issue if you're playing a game that is using most of the
computer's processing. Also, lower the video quality to standard.

Hopefully, this should help you get back to recording your games.

PatoPatosso · Aug 31, 2018

The truth I thank the two for the help but unfortunately everything remains the same. I forgot to mention earlier that I also format my PC to see if it went back to the old but neither. Also note that I have everything updated in terms of Xbox.

XBF Nestor S · Nov 5, 2018

Hey Pato thanks for keeping in touch!

We suggest if it hasn't already been done to
Start
a New Thread so we can better assist with any and all issues or inquiries with the latest information available since policies or promotions tend to change!

Doomed Saint

So I tried the Game DVR and it still didn't work, a window opened and said that the game DVR couldn't record, I'm a little surprised that Microsoft hasn't announced anything about this problem

xXGUYVERXx

Don't want to use onedrive. When I go on my upload, my clips when press start on a clip there is no save option. Only edit, play this game, delete?

Shadowhaxor

Sorry to hear you're having issues with the DVR. Since Xbox on Windows uses the Windows settings, there's where you need to start looking into.

If you head to PC settings -> Gaming -> Game DVR, this is where the settings are. You mentioned audio issues, so I would check the "Recorded Audio" setting and see what it's set to. If the quality is bad, you'll need to up to a better quality. As for the
video, if it has issues, it may be an issue with the frame rate capture. Make sure it is set to 30FPS and not 60FPS. While 60FPS is superior, it also requires more processing power and it could be an issue if you're playing a game that is using most of the
computer's processing. Also, lower the video quality to standard.

Hopefully, this should help you get back to recording your games.

XRAIL LIVE

Microsoft,

Obviously you do not know that GT 1030 is well qualified for Game DVR requirements. For a matter of fact, the GT 1030 is a very powerful graphics card and is made as part of NVidia's latest GeForce 10 series. This is still new today, despite it being at
the low end of the GeForce 10 series.

Please update your system requirement list because a rubbish HTPC AMD Radeon Asus R5 230 is supported, but a 5x better NVidia GeForce EVGA SC GT 1030 isn't.

Mister Quimby

Hey there Sillas Neto!

Please go ahead and create a new thread if you haven't already. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks!

Problems with Game DVR