Problems with external storage

Discus and support Problems with external storage in XBoX on Consoles to solve the problem; Hello all. I've been using an external storage for a couple years now. Within the past year I have been having some issues. Sometimes the Xbox will... Discussion in 'XBoX on Consoles' started by Scottymo82, Aug 17, 2020.

  1. Scottymo82
    Scottymo82 Guest

    Problems with external storage


    Hello all.

    I've been using an external storage for a couple years now. Within the past year I have been having some issues. Sometimes the Xbox will not detect it at all. Mostly and my current issue is that I can see the hard drive in Settings--> Storage, but every
    time I try to play a game from the hard drive, it will not load. I get a message saying the game is not ready or needs to be installed. It also seems to have trouble installing anything to it, getting installation stopped messages. I have tried the usual power
    cycles, plug it into another USB port, etc. Has anyone had any issues like this? What might be some recommendations? Thanks in advance.

    :)
     
    Scottymo82, Aug 17, 2020
    #1
    1 person likes this.
  2. IRB Win User

    external storage problem

    If you don't mind doing the disk, you could try it back in your pc and do a disk check to make sure it is OK.

    The disk looks like it would be OK, so it could be the cable or the disk caddy you are using.
  3. IRB Win User

    external storage problem

    It does sound like the xbox is having an issue reading the drive.

    Have you tried it on a different USB port?

    What kind of SSD is it?
  4. Anghellic Karma Win User

    Problem with external storage

    Do you have any issues if you connect the drive to another machine entirely? It will help to see if there's a problem with the drive itself or (possibly) the Xbox system instead.
  5. XBF Leo G Win User

    Problem with external storage

    Hello SeafaringJarJar,

    Thank you for posting on the Xbox forums. Are you using an Xbox One or Xbox 360? We recommend connected your external hard drive to the console with a different USB 3.0 cable. A faulty cable can affect the hard drive's connection to the console. Also,
    you can try connecting the cable to a different USB port on the console. If you have access to a different console; you can use the external hard drive with the other console to find out if the issue lies within the external hard drive or your console. Be
    sure to let us know the results!
  6. Brobee Win User

    External Storage Problem

    So the drive is detected once you unplug and the plug it back in? It's only on start up? I would look into Settings for Power & Startup on your console and see if it turns off storage when the system is turned off. And what power settings is your console
    set to? Might be that the drive is taking lower to "power up" than the system is willing to give it at boot up? I would recommend trying to toggle that and see if it makes a difference.

    Let us know!
    Good suggestion. I did change those today - it was defaulted to low power settings, but I changed it to instant on. Also removed the checkbox to power down external drives when the system is turned off. No change to the behavior.

    I'm not sure when the last update was, or if it corresponds to the timing on this problem...but I know it worked until about 2 months ago.
Thema:

Problems with external storage

Loading...

  1. Problems with external storage - Similar Threads - Problems external storage

  2. Disc to digital Problem! Need help

    in XboX Insiders
    Disc to digital Problem! Need help: I need help with Disc to Digital. I have a 2013 Xbox One, and upgraded to a Xbox series s. I have a Monster hunter world Disc for Xbox one. I want to get it onto my new xbox. I have no clue about...

  3. Another Problem I had was Series X becomes unresponsive after switching TV input (Delta...

    in XboX Insiders
    Another Problem I had was Series X becomes unresponsive after switching TV input (Delta...: I’m seeing an issue on Xbox Series X running the Delta ring firmware. After switching my TV input away from the console (to a Roku device) and then switching back, the console becomes completely...

  4. Battlefield 6 - Disc to Digital problem

    in XboX Insiders
    Battlefield 6 - Disc to Digital problem: Has anyone else experienced this? When I try to claim the BF6 digital liscense, it appears to work, however upon launching the game it still prompts me to buy it. It's strange because games that...

  5. HDMI-CEC Wake/Color Gamut Problem....?

    in XboX Insiders
    HDMI-CEC Wake/Color Gamut Problem....?: This isn't a 'new' issue. I honestly thought it was just my cheap TV, but now I wonder... Every time I power on my console (Energy Saving Mode), and the console turns on the TV (also in Energy...

  6. Having problems seeing my full library post joining Insider

    in XboX Insiders
    Having problems seeing my full library post joining Insider: Title says it. Its not showing me my library anymore. Or my game pass that I get through a friend. This has been happening since I joined the insider program in anticipation for the disc to...

  7. Problem since last omega update.

    in XboX Insiders
    Problem since last omega update.: Hi everyone , some help and advise please. Ive been with insiders for some years now on omega preview. Since the last update my series x thinks its on instant on ( sleep mode ) It's set to...

  8. I’m having problems moving Sea of Thieves from my 4TB external drive to my Internal. Need help

    in XboX Insiders
    I’m having problems moving Sea of Thieves from my 4TB external drive to my Internal. Need help: I downloaded Sea of Thieves onto my External hard drive, and now I want to play it. So when I go to move it into the Internal Drive it stops moving at 2.18GB and won’t start again. How do I fix...

  9. Problem with NTFS external hard drive

    in XBoX Games and Apps
    Problem with NTFS external hard drive: My external hard drive is no longer detected as a valid location and I get the error message: Please check if your drive is in NTFS format e7f5bddd-a869-49a3-a35c-864028639867

  10. Xbox Series S Storage problem moving games from external storage Device to internal Storage

    in XboX Insiders
    Xbox Series S Storage problem moving games from external storage Device to internal Storage: Instale un disco duro externo en mi Xbox series S para almacenar juegos de que algunos juegos optimizados para la nueva generación no pueden ser reproducidos directamente del disco duro y tienen...