Problems with Enforcement page

Discus and support Problems with Enforcement page in XBoX on Consoles to solve the problem; I have a problem reading the results of an enforcement review. In fact the enforcement webpage in general seems flakey to me. For the enforcement... Discussion in 'XBoX on Consoles' started by FreeUserPlayer, Oct 29, 2017.

  1. Problems with Enforcement page


    I have a problem reading the results of an enforcement review. In fact the enforcement webpage in general seems flakey to me.

    For the enforcement review (on my son's account). I go to enforcement.xbox.xom, log in as myself, click on the orange hammer icon. I then click on my son's account to see his enforcement history. Beside the case is the result of the review "decision upheld",
    but when I click on it I just get returned to the enforcement homepage. I did once get through to the review notes this way, but it seems to be 9 times out of 10 it doesn't work. I also tried accessing it via the "case review" link on the home page, that takes
    me through various pages, but ultimately when I try to get the review notes the same result!

    I have cleared cache, restarted PC, restarted browser, logged on & off, all with 4 different browsers (IE, Edge, Firefox, Chrome) all with the same results

    In general I find the enforcement page is irregular in how it works for me ... I am often returned to the home page when following links - sometimes from the homepage itself (it happens about 1 time in 3 when I click on the hammer icon, for example)

    Any ideas?

    :)
     
    FreeUserPlayer, Oct 29, 2017
    #1
  2. x24hrs2livex
    x24hrs2livex Guest
    Problems with Ambassedors page

    Hey DjKevin1, all ambassador related support questions should be posted in this forum

    forums.xbox.com/.../2590.aspx
    so you can have your issue dealt with properly.
     
    x24hrs2livex, Oct 29, 2017
    #2
  3. DjKevin1
    DjKevin1 Guest
    Problems with Ambassedors page

    Hello,

    I'm having problems with the Ambassedors page, is keeps staying on 10% left until level 2 after 6 a 7 chats now

    What can i do with this?
     
    DjKevin1, Oct 29, 2017
    #3
  4. Problems with Enforcement page

    Hey there,

    How long are you spending on the page?

    It could be that it is timing your session out. Do you have to re log into your Account?

    Regards,
     
    Nathan Roberts (SunkNath), Oct 30, 2017
    #4
  5. I remain logged in - tried logging oput & in again & same result. I actually did manage to get to the review yesterday, but it took about 20 attempts
     
    FreeUserPlayer, Oct 30, 2017
    #5
  6. Hey there,

    Glad to see you were able to get your review submitted. Shame it took 20 attempts. Although, no one else seems to have reported this either. Do you have extensions in the browsers?

    Regards,
     
    Nathan Roberts (SunkNath), Oct 31, 2017
    #6
  7. I've been having the same issues trying to look at the case review for my little brother's enforcement action - and it has happened on a previous occasion a few months ago too. I've tried on Windows 10 (IE and Edge with no extensions, Chrome and Firefox
    with extensions) and on iOS (Safari, Firefox and Chrome, all without extensions). On iOS when using Firefox, I did notice that the URL briefly gets redirected to something along the lines of aspxerror?/path/to/previous/page just before you get redirected to
    the homepage. I've been unable to get in to review the details of this case review because of this.
     
    MattWilliams_976, Nov 1, 2018
    #7
  8. FreeUserPlayer Win User

    Problems with Enforcement page

    Hey there,

    How long are you spending on the page?

    It could be that it is timing your session out. Do you have to re log into your Account?

    Regards,
    I remain logged in - tried logging oput & in again & same result. I actually did manage to get to the review yesterday, but it took about 20 attempts
  9. MattWilliams_976 Win User

    Problems with Enforcement page

    Hey there,

    How long are you spending on the page?

    It could be that it is timing your session out. Do you have to re log into your Account?

    Regards,

    I remain logged in - tried logging oput & in again & same result. I actually did manage to get to the review yesterday, but it took about 20 attempts

    Hey there,

    Glad to see you were able to get your review submitted. Shame it took 20 attempts. Although, no one else seems to have reported this either. Do you have extensions in the browsers?

    Regards,
    I've been having the same issues trying to look at the case review for my little brother's enforcement action - and it has happened on a previous occasion a few months ago too. I've tried on Windows 10 (IE and Edge with no extensions, Chrome and Firefox
    with extensions) and on iOS (Safari, Firefox and Chrome, all without extensions). On iOS when using Firefox, I did notice that the URL briefly gets redirected to something along the lines of aspxerror?/path/to/previous/page just before you get redirected to
    the homepage. I've been unable to get in to review the details of this case review because of this.
  10. Nathan Roberts (Sunk Win User

    Problems with Enforcement page

    Hey there,

    How long are you spending on the page?

    It could be that it is timing your session out. Do you have to re log into your Account?

    Regards,
  11. Nathan Roberts (Sunk Win User

    Problems with Enforcement page

    Hey there,

    How long are you spending on the page?

    It could be that it is timing your session out. Do you have to re log into your Account?

    Regards,

    I remain logged in - tried logging oput & in again & same result. I actually did manage to get to the review yesterday, but it took about 20 attempts
    Hey there,

    Glad to see you were able to get your review submitted. Shame it took 20 attempts. Although, no one else seems to have reported this either. Do you have extensions in the browsers?

    Regards,
  12. GamerGirl10001 Win User

    Enforcement page

    Try checking your email associated with your xbox account. Usually if your suspended they notify you through email on their reason. Try keeping it positive when messaging players. Anything inappropriate can get you suspended. If this was your first warning
    you should only be suspended for the next 24 hours. Hope this helps.
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Problems with Enforcement page

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