Problems with directx and sugestion from microsotf support come here

AirtonFilho1 · Jul 12, 2018

I posted the following on microsoft's website
Click to expand...

Good afternoon,
I installed the game Lord Of The Rings Online, after choosing the server in the launcher, when opening the game gets a black screen with the courses rotating and the program stops responding.
After searching for several hours, I found a solution that temporarily resolved to reinstall the directx package from June 2010.
After that I got to play for once and the problem came back. I tried to reinstall and it did not work.
I downloaded the directx through the websetup of the microsoft website, when installing, it says that I already have the most updated directx.
I reinstalled the C ++ visual
I updated the drivers for my nvidia gt 520 card
I was able to download a complete folder from directx and paste it into the system32 directory and SysWOW64, the game worked! for only once again.

I followed the procedures described in https://answers.microsoft.com/en-us...11-play-play-to-preta/0f4e2674-531b-4411-94ab -5a149e1c072b

I reinstalled the game 2 times, researched your settings. I switched from directx9 to 11 and nothing solved.

When contacting the company, it informed that it should contact Microsoft because no other user of the game has presented the same problem.

They answered me:

"Hello, ,

Weslley Victor answered his question Problem with directx in Microsoft Community.

Hi, Airton, is everything alright?

Welcome to the Microsoft Community.

I understand that this game is not working properly. To be more assertive in solving this difficulty, please report:

What is the Model and Serial Number for this computer?
What is the installed system architecture? (32 or 64 bits)
To solve this difficulty I suggest that you perform the following steps:

Step 1:

Make sure the operating system is up to date. To do this, use the steps below:

1. On the Desktop, simultaneously press the Windows + R keys to open the Run;

2. On the Run type "CONTROL UPDATE" and click OK;

3. Then click Check for updates and wait for the process to finish.

Step 2:

Install the latest version of the .Net Framework. Click here to download it.

If this complication persists after the above steps, I suggest you visit our Xbox forum, which we will assist you with. To do this, use the link below:

The Xbox Forum.

If this solves your problem, please indicate "Yes" to the question below so that other members of the community can benefit. Please respond to our short survey to let us know if your support experience was great or how we can improve. Please confirm by clicking "Yes" within 48 hours. Otherwise, the topic will be automatically closed. If this does not resolve your issue, please respond with additional details.

Hugs and even more!"

So... how it is not worked. I'm here. Some one can help me?
Click to expand...

:)

f00xm4n · Jul 12, 2018

Bethesda to Hold News Conference at E3 2015

UE4 confirmed to use DX12 fully

blogs.msdn.com/.../directx-12-and-windows-10.aspx

(texture pop was not engine problems, its LOD from the developers side)

spark_777 · Jul 12, 2018

X1 DirectX 12?!?!?? Anyone?!?!

Microsoft hints DirectX 12 is coming to the Xbox One

Here you go guys. Yup, seems like Xbox One will be supporting Direct X12. It's a hint, but hey, if Xbox One does indeed support DX12.... oh yeah, development's gonna be upped.

BakyOsijekHr

If power cycle doesnt fix the problem I sugest to contact support, subscription section.

SwordofWhedon

DirectX comes in to Forums, the software and hardware. Both must support the features that the game is trying to use. what is your gpu?

yobrizo

microsotf will launch a fastantic console. the console will continues the actual model

Gustavo Barotto

Same problem here... I play online a lot and leaderboards still asking me to play online, lol !! Any sugestions ?!

f00xm4n

UE4 confirmed to use DX12 fully

blogs.msdn.com/.../directx-12-and-windows-10.aspx

(texture pop was not engine problems, its LOD from the developers side)

Problems with directx and sugestion from microsotf support come here

Problems with directx and sugestion from microsotf support come here

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